How long do Feedback Tickets response take?

[Mikeey!]

Hello, 11 days ago I created a feedback ticket to get VTC VALIDATION. 
I was asking some owners of other VTC's after what time they got their validation.
Answers was about 4-7 days.

Is there a problems or a big traffic right now with VTC's?
Or a response deadzone?
Or maybe my ticket is hidden?

I'm waiting, but I just want to make sure someone will answer it.
Also, is there any ETA about responses?

Best Regards.
Mikeey.

[Rukia Brujin]

@Mikeey!

Hello! Regarding the acceptance of feedback tickets, it depends on which department you give feedback to, and some departments will display the load in the upper right corner. If it is high or even higher, the corresponding time will increase. If it is below the middle level, it will be in short Corresponding within the time, as for the time, probably within 2 weeks or so.

[[DJ Trans*043] djmtrlltc]

Hello there!

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return! 

[Mikeey!]

Yes, thanks!

[Lucas._]

Hello there,

Since you solved your issue, I will go ahead and move this topic to solved topics.

If you have anymore issue in the future, feel free to contact us again.

Kind regards,
Lucas._
TruckersMP Support

//Locked and Moved to Solved