Installation hás failed

[Brunolimaa]

I am not able to install truckers mp, this error message appears.

 

Game version 1.22

[Leon Baker]

9 minutes ago, Brunolimaa said:

I already disabled antivirus and windows protections. possibly it could be the version of my game, since I play in version 1.22x

 

If you have a version 1.22x, you should select "None" in BETA versions and ensure you have the latest game version. Otherwise, you won't be able to play via our launcher.

 

Sincerely,

Leon Baker

Support Team

[Roy Pegasus]

 

Hello there,

 

Go to C:\Users\YourName\AppData\Local\TruckersMP and C:\Users\YourName\AppData\Roaming\TruckersMP

and try deleting these folders included all of files under the directory, then restart your pc

 

Kind regards,

Million88

[Brunolimaa]

unfortunately it didn't work out

[Lucas._]

Hello there!

So did you try to click open set-up log? Anything there? Especially the main.log.

 

Kind regards,

Lucas._

TruckersMP Support

[Brunolimaa]

I've tried but nothing happens, it just closes.

[Leon Baker]

On 12/31/2022 at 5:02 AM, Brunolimaa said:

I've tried but nothing happens, it just closes.

 

Do you use any kind of antivirus software? If so, I highly recommend completely uninstalling it and additionally disabling the Windows Protection.

Keep in mind that after uninstalling the antivirus, you have to uninstall the launcher too, restart your PC and download a new installation file from our website.

 

Sincerely,

Leon Baker

Support Team

[Brunolimaa]

I already disabled antivirus and windows protections. possibly it could be the version of my game, since I play in version 1.22x

[Leon Baker]

Hello there,

 

Since you marked the best answer, I will go ahead and close this topic.
Do not hesitate to contact us again by creating a topic or a support ticket.

 

Have a nice day!

 

Sincerely,  
Leon Baker  
Support Team

 

// Locked & Moved to Solved