Crash and Login problem

[Yakko0601]

Hello, i wanna ask 2 questions.

I uploaded a photo of both cases. (the second picture isnt english, my game is hungarian)

1.) Sometimes when i start TruckersMP, then the game wants me to register instead of logging me automatically into my ETS 2 profile

In this case i always need to launch the original non-modded game, play a bit, exiting, and launching TruckersMP again to make it see my profile.

Why is this happening?

2.) Every 20 minutes i got fatal error and i crash.

Why is this happening?

 

Thank you so much for the answers 

[User_9806]

Hello there,

 

Solution 1:

Have you tried to verify your game?

> Go to Steam Library
> Right click Euro Truck Simulator 2
> Properties
> Local Files
> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

 

Solution 2:

You should start TruckersMP as admin. This is really important.

Also, try to start TruckersMP with DirectX (64)

Guide:
> Go to your steam App
> Go to the library
> Go to ETS 2
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Try to reinstall TruckersMP.
Go to '%programdata%' and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as admin

 

Solution 3:

Try to reinstall TruckersMP launcher:

1. Press the Windows Key + R (Win+R) on your keyboard
2. Enter "%programdata%" and press Enter (without the quotes)
3. Find the folder "TruckersMP" and delete that folder.
4. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
5. Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

 

I Hope this solution steps will help you  

[OmSaL]

Hello, @Yakko0601

First off, thank you for creating a topic and welcome to the TruckersMP forum!
 

Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum in an organised manner.

Please look this topics = 

Kind Regards,
OmSaL

[AmiriM#4530]

Hello,

Review this guide for fatal error.

and for your profile problem, do you use steam cloud? If you are using disable this. Follow these steps;

Edit profile> "Use steam cloud" remove check tick.

[Stubborn.]

Hi there!

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum organised!

I look forward to your response   

 

Kind Regards,

Stubborn__

TruckersMP - Support

[Yakko0601]

Hi, my problems just got solved. 

I reinstalled the game and truckersmp compleletly (i uninstalled them, and deleted all of their folders in documents and in %programdata%), updated my Video Card driver, installed them again, and my problems got solved.

Thanks for help.

[Stubborn.]

Hello there!

 

We are glad to hear that you were able to get this issue solved!

I would like to say a thank you for everyone helping to solve this problem.

If you require any further assistance in the future, don't hesitate to create another topic, support ticket or get in contact via Discord.

 

Best Wishes,

Stubborn__
TruckersMP - Support

 

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