[An error occured while contacting our update servers]

15 hours ago, mexiumut said:

Oi, acho que você está tendo um problema com o seu roteador. 

 

Eu tenho uma sugestão para você, por favor siga estes passos:

• Pressione a tecla Windows + R  (Win + R)  no seu teclado.
• Digite " cmd " (sem as aspas) e pressione Enter.
• Digite “ netsh winsock reset ” (sem as aspas) e, em seguida, pressione a tecla Enter no teclado.
• Quando estiver concluído, você verá a mensagem " Winsock reset completed successfully ".
• Reinicie o computador e execute o TruckersMP Launcher como administrador.

Atenciosamente,

mexiumut

I did everything you said it did not work, do you think it could be a problem with my internet?

[An error occured while contacting our update servers]

On 3/26/2019 at 3:02 PM, Tuna_ said:

Olá @Joao Vittor,

 

Experimente os seguintes passos, se não funcionar entre em contacto com o suporte criando um ticket aqui --> https://truckersmp.com/support/tickets

1. Abra o Launcher como Administrador;
2. Aperte F1 e descarregue as atualizações novamente.

Atenciosamente,

Tuna

I already did this and it did not solve

[An error occured while contacting our update servers]

4 hours ago, [TR] SkortiL said:

Hello @Joao Vittor,

 

Please read and try this solution:

 

1-)Press the Windows Key + R (Win+R) on your keyboard

2-)Enter "%programdata%" and press Enter (without the quotes)

3-)Find the folder "TruckersMP" and delete that folder.

4-)Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

5-)Go to our website and re-download and install the Launcher with admin privileges 

6-)Open the Launcher with admin privileges and click "Install Available Updates" 

Also read this topic:

Sincerely,

[TR] SkortiL

 

4 hours ago, [TR] SkortiL said:

Hello @Joao Vittor,

 

Please read and try this solution:

 

1-)Press the Windows Key + R (Win+R) on your keyboard

2-)Enter "%programdata%" and press Enter (without the quotes)

3-)Find the folder "TruckersMP" and delete that folder.

4-)Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

5-)Go to our website and re-download and install the Launcher with admin privileges 

6-)Open the Launcher with admin privileges and click "Install Available Updates" 

Also read this topic:

Sincerely,

[TR] SkortiL

I did everything you said and the error continues, what should I do now? Do you think it could be some mistake with my internet provider? because I can not get into websites like netflix using my internet, when I use mobile data my cellphone normally enters netflix

[An error occured while contacting our update servers]

2 hours ago, Tuna_ said:

Olá @Joao Vittor,

 

Experimente os seguintes passos, se não funcionar entre em contacto com o suporte criando um ticket aqui --> https://truckersmp.com/support/tickets

1. Abra o Launcher como Administrador;
2. Aperte F1 e descarregue as atualizações novamente.

Atenciosamente,

Tuna

Já fiz isso não adiantou

[An error occured while contacting our update servers]

https://m.imgur.com/FcWFDMy

 

I can not get into multiplayer because of the link error above.

This error appears when I open the truckersmp

 

ERROR IMAGE https://m.imgur.com/FcWFDMy

[An error occured while contacting our update servers]

https://m.imgur.com/FcWFDMy

 

Nao consigo entrar no multiplayer por causa do erro link a cima. 

Este erro aparece quando abro o truckersmp

 

IMAGEM DO ERRO  https://m.imgur.com/FcWFDMy