Common Problems/Questions. PLEASE READ BEFORE POSTING!
Note that I do not take credit for any of the solutions posted in this thread. They were collected from all around the forums and merged into a single thread to help users resolve most common problems or answer the most common questions.
If your issue is not listed or resolved using this thread, either create a new thread in the 'Help' section (https://forum.truckersmp.com/index.php?/forum/55-help/) or contact the Support team (http://truckersmp.com/support/) for further assistance.
Languages:
German
Abbreviations used:
ETS2 - Euro Truck Simulator 2
ATS - American Truck Simulator
WoT - World of Trucks
Common Problems
How do I find the correct and valid game directory? I launched multiplayer, but singleplayer starts I keep getting 'Unsupported Version detected' message No jobs available for me 'Your Client protocol version does not match with server' message When I try to download multiplayer, it says that my profile is private or that I don't own the game I get 'Incorrect login' message when I try to log in 'Incorrect version of mod' message My hired drivers are not working any more after playing Multiplayer 'Game changed detected!' message every time I launch the game 'Invalid email or password' when I try to sign in Trying to install Multiplayer for ETS2, but the installer asks for ATS directory path (or vice versa) Unable to go faster than 90km/h or 110km/h I have tried to reset my password but the email did not arrive My game crashes (FATAL ERROR) My game freezes 'Steam ID is already associated with an account' when I try to create a new TruckersMP account Common Questions
How do I change my in-game name? How do I change my in-game picture?
Is it possible for me to obtain MP Server Files? I try to join Multiplayer but it says that I'm banned Can I be an admin for Multiplayer? Does Multiplayer support Mac? Does Multiplayer support 32-bit systems? How do I talk via voice chat? Can I use police lights or skin for my car? Which DLCs are supported? Can I use mods in Multiplayer?
How do I find the correct and valid game directory? I launched multiplayer, but singleplayer starts I keep getting 'Unsupported Version detected' message No jobs available for me 'Your Client protocol version does not match with server' message When I try to download multiplayer, it says that my profile is private or that I don't own the game I get 'Incorrect login' message when I try to log in 'Incorrect version of mod' message My hired drivers are not working any more after playing Multiplayer 'Game changed detected!' message every time I launch the game 'Invalid email or password' when I try to sign in Trying to install Multiplayer for ETS2, but the installer asks for ATS directory path (or vice versa) Unable to go faster than 90km/h or 110km/h I have tried to reset my password but the email did not arrive My game crashes (FATAL ERROR) My game freezes 'Steam ID is already associated with an account' when I try to create a new TruckersMP account Common Questions
How do I change my in-game name? How do I change my in-game picture?
Is it possible for me to obtain MP Server Files? I try to join Multiplayer but it says that I'm banned Can I be an admin for Multiplayer? Does Multiplayer support Mac? Does Multiplayer support 32-bit systems? How do I talk via voice chat? Can I use police lights or skin for my car? Which DLCs are supported? Can I use mods in Multiplayer?
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