admin Why are no admins responding to my comment on feedback

[Guest]

I sent a comment on feedback a few days ago and is marked as under investigation. I was sent a generic message 2 hours later in which I responded as it seems it doesn't apply to my message but no reply back after a couple of days and I cannot create another post on feedback until it is closed.

 

What should I do?

[Chris Kodiak]

Hello @captainorigami01,

 

Welcome to the forum!

 

Give the feedback ticket some time. Sometimes it can take some minutes up to a few days. I'm pretty confident there will be someone, that replies on your comment soon.

 

Under investigation means, that the staff team is taking a closer look to the issue or whatever it is.

 

I hope this will help you.

Have a nice day!

 

Kind regards,

Chris Kodiak

 

[BlizzardCrow]

Hi there!

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum organised!

I look forward to your response 

 

Kind Regards,

BlizzardCrow

TruckersMP - Support

[Guest]

My question has been answered however I will wait a few days and if no one replies what do I do

 

should I post on the forums or comment again?

[weezy]

Hey,

 

I will remind the staff member to reply to your ticket.

[Guest]

ok - thank you for your time and you may close this post

 

Thank you for your support

captainorigami01

[Guest EmreBEKAR]

Hello there!

 

We are glad to hear that you were able to solve your issue.
Thank you to @weezy & everyone for helping here!
If you require more help in the future, please do not hesitate to create another Topic or a Support Ticket.

 

Kind Regards,
TutoriaLs
TruckersMP - Support

 

//locked and moved to Solved Topics.