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1.38 Support Released!


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40 minutes ago, axelacosta9 said:

 

I need help !!!, I can't enter the multiplayer I get an error


Hey there @axelacosta9 , 

If you do require help, I would suggest having a look into the help section. If needed, you can also create a new topic asking for help. 
People including Staff will help you the best they can. 
Alternatively, you can also create a Support ticket on the website where Support Staff will help you as fast as possible.

-> https://forum.truckersmp.com/index.php?/forum/55-help/

Regards, 

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1 hour ago, LetiFreshi said:


Hola @ axelacosta9 , 

Si necesita ayuda, le sugiero que consulte la sección de ayuda. Si es necesario, también puede crear un tema nuevo pidiendo ayuda. 
Las personas, incluido el personal, le ayudarán lo mejor que puedan. 
Alternativamente, también puede crear un ticket de soporte en el sitio web donde el personal de soporte lo ayudará lo más rápido posible.

->  https://forum.truckersmp.com/index.php?/forum/55-help/

Saludos, 

 

1 hour ago, LetiFreshi said:


Hola @ axelacosta9 , 

Si necesita ayuda, le sugiero que consulte la sección de ayuda. Si es necesario, también puede crear un tema nuevo pidiendo ayuda. 
Las personas, incluido el personal, le ayudarán lo mejor que puedan. 
Alternativamente, también puede crear un ticket de soporte en el sitio web donde el personal de soporte lo ayudará lo más rápido posible.

->  https://forum.truckersmp.com/index.php?/forum/55-help/

Saludos, 

 

 

I need help because it does not let me enter the servers and do not log in, the whole screen goes black and then a letter comes out saying "cannot send the data to server. considero contacting our support team if you often experience these fatal errors"  and also  "assertion faideld .... file:graphics/rendere/dx11/DX11renderer.cxx.........line 171.............function:void_cdecl DX11Rendere::Init(void*)

Unable to find module D3Dcompiler_47.dll!

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14 minutes ago, axelacosta9 said:

 

 

 

I need help because it does not let me enter the servers and do not log in, the whole screen goes black and then a letter comes out saying "cannot send the data to server. considero contacting our support team if you often experience these fatal errors"  and also  "assertion faideld .... file:graphics/rendere/dx11/DX11renderer.cxx.........line 171.............function:void_cdecl DX11Rendere::Init(void*)

Unable to find module D3Dcompiler_47.dll!

For that error line right here: 

"assertion faideld .... file:graphics/rendere/dx11/DX11renderer.cxx.........line 171.............function:void_cdecl DX11Rendere::Init(void*)

Unable to find module D3Dcompiler_47.dll!

Have a look at this Knowledge Base Guide: https://truckersmp.com/knowledge-base/article/764 that is dedicated to the error message your receiving and should help u fix it.

 

Hope it helps you fix your Problem.

 

Kind Regards

Tim

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14 minutes ago, axelacosta9 said:

i did what all the instructions say from point to point but still i have the same compatibility problem

do like LetiFreshi said up:

5 hours ago, LetiFreshi said:


Hey there @axelacosta9 , 

If you do require help, I would suggest having a look into the help section. If needed, you can also create a new topic asking for help. 
People including Staff will help you the best they can. 
Alternatively, you can also create a Support ticket on the website where Support Staff will help you as fast as possible.

-> https://forum.truckersmp.com/index.php?/forum/55-help/

Regards, 

Create a Topic here https://forum.truckersmp.com/index.php?/forum/55-help/ to get help by Members and Support Staff or just skip that step and create a Support Ticket here: https://truckersmp.com/support/ticket/create to get help by Support Staff directly

 

Kind Regards

Tim

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