Screen shifted 1/3rd of the way down at 1080P on a 1440P Display

[BlueChinchilla]

I'm having an issue launching ETS2 at 1080P on my 1440P monitor. Whenever I do that, everything on screen is shifted about 1/3 of the way down leaving a giant empty void on top. The funny part is that Steam's FPS counter remains in the stop right hand corner. There are no display position adjustments on this Samsung monitor so I cannot do anything from there. Has anyone else encountered such issues and have any ideas on how to resolve this? The reason I have to run at 1080P is because my GPU is not powerful enough to game at native 1440P, it's an old fermi card. I got the monitor mainly for productivity reasons and figured I could just continue to game at 1080P with no problems. 

[Stefan22]

Hello. 

Go to \Documents\Euro Truck Simulator 2\config.cfg and search for uset r_mode_height , uset r_mode_width . Try to change the resolution manually. You can even try to change it with your current screen specs and see how that works. Hopefully this helps you.

 

Best regards,

Stefan!

[Guest]

@BlueChinchillaDid you started ETS in Safe Mode?

[Guest EmreBEKAR]

Hello @BlueChinchilla,

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum in an organised manner.

 

I look forward to your response

 

Kind Regards,
TutoriaLs.
TruckersMP - Trial Support

[BlueChinchilla]

1 hour ago, KGM-(REC)-(LAG) said:

@BlueChinchillaDid you started ETS in Safe Mode?

 

So launching in Safe Mode appears to work. Just tried in Direct X11 mode and that worked too. How come OpenGL doesn't though? Ideally I would like to use OpenGL because of the minimizing bug with Direct X11. Are there anything I should be aware of when using Safe mode? 

[Beenz.]

Hello, 

 

There is issues regarding OpenGL. We always suggestion using DirectX. 

 

Kind regards,

Beenz. 

TruckersMP - Support

[SkortiL [TR]]

Hello There,  

Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Sincerely,
SkortiL [TR]
TruckersMP - Support  

//Locked and Moved to Inactive

[Rico]

Hello there,

 

I am going to move this topic to the Unsolved Section because it has been inactive again for a week.

Do not hesitate to contact us again by creating another topic or a support ticket!

 

//Moved to Unsolved