Detail50 Posted June 30, 2020 Share Posted June 30, 2020 I can't get a E mail to activate my account. I press the button to resend, but it doesn't appear nor is it in Spam. Link to comment Share on other sites More sharing options...
0 AshlynsGaming Posted June 30, 2020 Share Posted June 30, 2020 Hello, Can we get a little more detail about your issue. Are you referring to your TruckersMP account or something else & what exactly are you trying to do? This information would help me and others understand your prospective so that we can help you. 1 Stay happy and safe Link to comment Share on other sites More sharing options...
0 Zysto Posted June 30, 2020 Share Posted June 30, 2020 I don't know for sure but it could be tmp's servers having errors since you're not the only one having this problem. But just for comparison, what email provider are you using? Best Regards Zysto Have a nice day! Link to comment Share on other sites More sharing options...
0 Owen. Posted June 30, 2020 Share Posted June 30, 2020 Hi @Detail50, Sorry to hear that you're experiencing issues. I haven't experienced this issue myself but, make sure that you are logged into the same email as the email you're activating with and make sure that you have the email written out correctly! Here are some knowledgebase articles that may help you fix your issue! https://truckersmp.com/knowledge-base/article/298 https://truckersmp.com/knowledge-base/article/44 I hope this helps, Owen Support | KB | Feedback | Appeal | Recruitment | Reports Link to comment Share on other sites More sharing options...
0 Detail50 Posted June 30, 2020 Author Share Posted June 30, 2020 1 hour ago, Ashlyn said: Hello, Can we get a little more detail about your issue. Are you referring to your TruckersMP account or something else & what exactly are you trying to do? This information would help me and others understand your prospective so that we can help you. When I initially bought ETS several weeks ago I apparently did not activate my account. I bought and added ATS yesterday and noticed the account was not activated, so I used the resend E mail conformation. I tried two different E mail addresses and no conformation showed up. Link to comment Share on other sites More sharing options...
0 Detail50 Posted June 30, 2020 Author Share Posted June 30, 2020 3 hours ago, Zysto said: I don't know for sure but it could be tmp's servers having errors since you're not the only one having this problem. But just for comparison, what email provider are you using? Best Regards Zysto Comcast Link to comment Share on other sites More sharing options...
0 Zysto Posted June 30, 2020 Share Posted June 30, 2020 Was gmail one of the providers you tried? I always recommend this provider because it caues the least trouble (atleast for me). Otherwise than that i can only imagine it being a problem on truckersmp site. Have a nice day! Link to comment Share on other sites More sharing options...
0 NightSword^ Posted June 30, 2020 Share Posted June 30, 2020 Hello @Detail50, Has your problem been resolved with the answers given above ? Let us know ! Regards TruckersMP - Forum Moderator Staff since 2017 _______________ Languages: French ~ English ~ Spanish Open a Support Ticket | Appeal your Ban | Report a Player | Join us ! Link to comment Share on other sites More sharing options...
0 Detail50 Posted June 30, 2020 Author Share Posted June 30, 2020 Nope, I was successful in changing both my steam and Truckers E mail to my Gmail account and was able to see messages in my Gmail. I clicked account activation resend, but have not seen that E mail showup in Goggle. I can't send another one apparently until later. Spent inordinate time on this today. Link to comment Share on other sites More sharing options...
0 AshlynsGaming Posted June 30, 2020 Share Posted June 30, 2020 I'd like to recommend submitting a ticket to TruckersMP Support team. https://support.truckersmp.com/ unfortunately, I do not have any solutions for this. Stay happy and safe Link to comment Share on other sites More sharing options...
0 Detail50 Posted July 1, 2020 Author Share Posted July 1, 2020 Good News, the account activation E Mail showed up this morning and problems are solved. Thank You Link to comment Share on other sites More sharing options...
0 Jamie R Posted July 1, 2020 Share Posted July 1, 2020 Hello there, We are glad to hear that your issue has been resolved! Should you experience any further issues, please do not hesitate to contact us again. Kind Regards, Jamie R Support Team TruckersMP. //Locked and moved to Solved Topics. Link to comment Share on other sites More sharing options...
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Detail50
I can't get a E mail to activate my account. I press the button to resend, but it doesn't appear nor is it in Spam.
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