An error occured while contacting our update servers

[ZA_CHAJEM 1]

 

Hi, I need your help! I can't start TruckersMP because I have this error. On YouTube says: "Go to C:\ProgramData\TruckersMP and delete this files..." but I have not got "TruckersMP" folder in "ProgramData" how you can see on this screenshot.

Do you have ideas to solve this problem (Reinstall, delete register key don't help)?

And I'm new in TruckersMP.

 

[ppabli 89]

Hello @ZA_CHAJEM,

Here you have some common fixes:

 

Fix 1 - Restart your computer and run TruckersMP launcher as admin

 

Fix 2 - Verify the game integrity

-> Go to Steam Library -> Right-click Euro Truck Simulator 2 -> Properties -> Local Files -> Verify Integrity of Game Files

 

Fix 3 - Reinstall TruckersMP

-> On your keyboard, press the Windows logo key and R at the same time -> %programdata% -> Right-click the TruckersMP folder and select delete -> Go to C:\Program Files\ (or where you installed it)-> Right-click the TruckersMP Launcher folder and select delete -> Go to TruckersMP website (https://truckersmp.com/download/) and re-download and install the Launcher with admin privileges 

 

Fix 4 - Run with DirectX

-> Go to Steam Library -> Click the play button -> Select Launch with DirectX (64-bit) option -> Choose your profile and drive sometime -> Close the game -> LaunchTruckersMP as admin.

 

Fix 5 - Update Windows

-> Search config in the browser -> Updates -> Search for updates

 

Fix 6 - Update drivers:

-> Update your graphics card driver.

 

I hope it helps. In any case, let us know how everything went.

Greetings.

[Lukavsky TMP 318]

Hello,

Can u upload photo of your error,maybe we can fix it?

 

[ZA_CHAJEM 1]

17 hours ago, Lukavsky TMP said:

Hello,

Can u upload photo of your error,maybe we can fix it?

 

Here is screenshot of error:

[ZA_CHAJEM 1]

19 hours ago, ppabli said:

Hello @ZA_CHAJEM,

Here you have some common fixes:

 

Fix 1 - Restart your computer and run TruckersMP launcher as admin

 

Fix 2 - Verify the game integrity

-> Go to Steam Library -> Right-click Euro Truck Simulator 2 -> Properties -> Local Files -> Verify Integrity of Game Files

 

Fix 3 - Reinstall TruckersMP

-> On your keyboard, press the Windows logo key and R at the same time -> %programdata% -> Right-click the TruckersMP folder and select delete -> Go to C:\Program Files\ (or where you installed it)-> Right-click the TruckersMP Launcher folder and select delete -> Go to TruckersMP website (https://truckersmp.com/download/) and re-download and install the Launcher with admin privileges 

 

Fix 4 - Run with DirectX

-> Go to Steam Library -> Click the play button -> Select Launch with DirectX (64-bit) option -> Choose your profile and drive sometime -> Close the game -> LaunchTruckersMP as admin.

 

Fix 5 - Update Windows

-> Search config in the browser -> Updates -> Search for updates

 

Fix 6 - Update drivers:

-> Update your graphics card driver.

 

I hope it helps. In any case, let us know how everything went.

Greetings.

Sry, but all tips don't helped me(((

[ZA_CHAJEM 1]

@ppabli

Reset windows to factory setting can help me?

[ZA_CHAJEM 1]

Hello! I solved this problem by turning on all components of .Net Framework 4.8 in control panel! Thanks!

 

[SkortiL [TR] 2686]

Hello There!

 

We are glad to hear that the problem has been solved!

Thanks for all participation!

Don't hesitate to contact us again if you need any help in the future.

 

Sincerely,

SkortiL [TR]

TruckersMP Support

 

//locked and moved to Solved Topics