Game freezes in the login screen

[Fs.wx_33^_^]

After logging in to the game, “ alt+tab the game and mouse freeze.I can only force it off！I tried the methods provided in the various forums, but none of them solved it.. I think it is a problem with dx11. I sincerely hope to be able to fix this! happy new year！

[Gainer]

Hello,

 

Follow these guides:

 

Try to reinstall TruckersMP.

• Go to '%programdata%' (http://prntscr.com/i96omv) and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again. https://truckersmp.com/download
• Additional: Launch the installer as admin

 

Solution 2:

• Update your graphic card driver.
• Take care not to play in busy areas.
• Pull down your graphics settings.
• You maybe need a new profile,delete old and get a new one.
• Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)
• Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.
• Delete file Documents/ETSMP (Please before deleting,backup this file)
• That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.
• Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

If it didn't work,don't hesitate send support ticket.

With all respect,

Gainer

[Guest]

Hello @Fs.wx33,

1. Go to your steam App
2. Go to the library
3. Go to ETS2/ATS
4. Click "Play" 
5. Choose "Launch with OpenGL (64-bit). Make sure you chose 64 bit.
6. Start ETS2/ATS
7. Choose your profile and press "drive"
8. Close ETS2/ATS
9. Run TruckersMP as an administrator (Always run TruckersMP as an administrator!)

If it helps, let me know.

Best regards,
Helion Prime.

[TACCOO]

Can u try update your dx11?

[Sabbi.]

Hello there!
 

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Kind Regrads
Sabbi [GER]
TruckersMP Support

 

[Fs.wx_33^_^]

On 1/1/2020 at 7:09 PM, Helion Prime said:

Hello @Fs.wx33,

1. Go to your steam App
2. Go to the library
3. Go to ETS2/ATS
4. Click "Play" 
5. Choose "Launch with OpenGL (64-bit). Make sure you chose 64 bit.
6. Start ETS2/ATS
7. Choose your profile and press "drive"
8. Close ETS2/ATS
9. Run TruckersMP as an administrator (Always run TruckersMP as an administrator!)

If it helps, let me know.

Best regards,
Helion Prime.

"OpenGL"  Can solve this bug，but fps is only 50% of the original！！ thank you very much！！

[Savage.]

Hello there,

 

I'm glad to hear your problem has been solved. 

If you have anymore issues, feel free to contact us again in the future. 

I will now close this Topic and move it to Solved Topics.

 

Kind Regards,

Savage

TruckersMP Support 

 

//Locked and moved to Solved Topics