Mr_Alex Posted December 14, 2019 Share Posted December 14, 2019 Hi, does anyone know how I can solve it Link to comment Share on other sites More sharing options...
0 [MCG] Kien Giang Posted December 14, 2019 Share Posted December 14, 2019 Hello Have you tried disabling your firewall/antivirus? Then try these Solution 1: Press the Windows Key + R (Win+R) on your keyboard Enter "%programdata%" and press Enter (without the quotes) Find the folder "TruckersMP" and delete that folder. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Solution 2: Open any VPN program and try again. Turn off firewall and anti-vuris programs. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache Solution 3: 1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10 3. Install these two programs .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 1 Link to comment Share on other sites More sharing options...
0 Tuna Posted December 14, 2019 Share Posted December 14, 2019 Hello there @Mr_Alex The issue should know be solved. Please confirm that. Kind Regards, Tuna_ TruckersMP - Support 1 Link to comment Share on other sites More sharing options...
0 Mr_Alex Posted December 14, 2019 Author Share Posted December 14, 2019 22 minutes ago, [ETS2MCG] Kien Giang said: Hello Have you tried disabling your firewall/antivirus? Then try these Solution 1: Press the Windows Key + R (Win+R) on your keyboard Enter "%programdata%" and press Enter (without the quotes) Find the folder "TruckersMP" and delete that folder. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Solution 2: Open any VPN program and try again. Turn off firewall and anti-vuris programs. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache Solution 3: 1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10 3. Install these two programs .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 Thank you Solved Link to comment Share on other sites More sharing options...
0 Tuna Posted December 14, 2019 Share Posted December 14, 2019 Hello @Mr_Alex We are glad to hear that the problem has been solved! Thanks for all participation! If you have any more question don't hesitate to contact us again. Kind Regards, Tuna_ TruckersMP - Support //locked and moved to Solved Topics 1 Link to comment Share on other sites More sharing options...
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Mr_Alex
Hi, does anyone know how I can solve it
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