Problem Login "Error"

[Mr_Alex]

Hi, does anyone know how I can solve it

[[MCG] Kien Giang]

Hello

Have you tried disabling your firewall/antivirus?

 

Then try these

Solution 1:

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

Solution 2:

• Open any VPN program and try again.
• Turn off firewall and anti-vuris programs.
• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
• Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 3:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 

2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10   

3. Install these two programs

.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344

VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

[Tuna]

Hello there @Mr_Alex

 

The issue should know be solved. Please confirm that.

 

Kind Regards,

Tuna_
TruckersMP - Support

[Mr_Alex]

22 minutes ago, [ETS2MCG] Kien Giang said:

Hello

Have you tried disabling your firewall/antivirus?

 

Then try these

Solution 1:

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

Solution 2:

• Open any VPN program and try again.
• Turn off firewall and anti-vuris programs.
• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
• Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 3:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 

2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10   

3. Install these two programs

.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344

VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Thank you Solved

[Tuna]

Hello @Mr_Alex

 

We are glad to hear that the problem has been solved!
Thanks for all participation!
If you have any more question don't hesitate to contact us again.

 

Kind Regards,
Tuna_
TruckersMP - Support

 

//locked and moved to Solved Topics