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Experiencing kernel error or random crashes on TruckersMP Island? ×
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I get Fatal Error trying to enter HELP!


TheSilencer

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Greetings @TheSilencer,

 

First of all, thank you very much for creating a topic in the Help section.

Can you please find game.log and crash.log files in the Documents/EuroTruckSimulator2 and upload them on pastebin.com?
That will help me to understand better what problem you're running through and how to fix it properly.

 

Thanks for understanding! :)

 

Sincerely,

BL4CK$K1LL
Pries Logistics CEO

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Hey there!
 

Follow these instructions:

 

Solution 1:

> Press the Windows key + R (Win+R) on your keyboard.

> Type "%programdata%" and press Enter (without the quotation marks).

> Search for the folder "TruckersMP" and delete this folder.

> Navigate to C:\Program Files\ and delete the folder "TruckersMP Launcher".

> Go to our website and download the launcher again with administrator rights and install it https://truckersmp.com/download/

 

 

Solution 2:

You should start TruckersMP as administrator. This is really important.

Also try to start TruckersMP with DirectX (64).

> Go to your Steam App

> Go to library

> Go to ETS 2 / ATS

> Click on "Play".

> Select "Start with DirectX (64-bit)". Make sure you have selected 64 bit.

> Start ETS 2

> Select your profile and press "drive".

> Close ETS 2

> Start TruckersMP as administrator. TruckersMP will start with DirectX for all times. Except that you change it again.

 

 

Solution 3:

> Update your graphics card driver.

> Be careful not to play in heavily frequented areas.

> Drag and drop your graphics settings.

> You may need a new profile, delete the old one and create a new one.

> Reinstall the mod and make sure you have placed it correctly in the directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

> Do not use unsupported mods. Also, too many mods can cause your game to crash.

> File Documents/ETSMP Delete (Please save this file before deleting)

> This can be caused by a missing game file. Go to the Steam Library / Right click on Euro Truck Simulator 2 / Properties / Local files / Check the integrity of the game files.

> Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

 

 

Kind Regrads
Sabbi [GER]
TruckersMP Support

 

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