Login Error (0x80092013)

[ACG-Sakura#007*]

Login Error (0x80092013)

How to solve the problem？

[[MCG] Kien Giang]

Hello

 

First of all try restarting the computer and your router.

Verify the time and date of your computer is correct

Make sure you have the latest .Net Framework (4.7), DirectX and Microsoft Visual C++ 2015.

Check if you have the latest updates of your graphics driver and Windows.

 

If that didn't work, then I recommend you to follow this solution:

- Open Windows Date & Time Settings or Prest "Windows + R" and type "inetcpl.cpl".

- Later, follow these steps:

- "Automatic time setting" → ON

- "Set time zone automatically" → OFF

- Select a time zone (for example, UTC + 01:00)

Restart your computer to test and try again start the game.

 

Open CMD as administrator / Press "Windows+R" to open the "Run" box. Type “cmd” into the box and then press Ctrl+Shift+Enter (to open it as administrator).

- Type the commands in this order:

- ipconfig /flushdns

. nbtstat –r

. netsh int ip reset

. netsh winsock reset

Restart your pc.

 

Try also reinstalling TruckersMP.

-  Enter "%programdata%" and press the Enter key. (You can do it with Run)

-  Find the "TruckersMP" folder and delete this folder.

-  Go to C:\ Documents\ and delete the "TruckersMP Launcher" folder. 

-  Visit the website (https://truckersmp.com/download/) and download the client.

-  Start as administrator.

 

Try driving a few minutes in singleplayer.

- Go to ETS 2 / ATS.
- Click "Play" .
- Choose "Launch with DirectX (64-bit).

- get in your profile.
Then try to play in multiplayer/TruckersMP.

https://truckersmp.com/knowledge-base/article/148 

 

If nothing works, try:

- Open any VPN program and try connect.(ex: UltraSurf https://ultrasurf.us/download/)
- Turn off firewall and anti-vuris programs.

- Disable your router firewall (if it has one)
- Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

 

Try a last one time.
- Go to "C:\ProgramData\TruckersMP" or "%programdata%" And enter the folder "TruckersMP"

- Delete the file "core_ets2mp.dll"

- Open CMD as administrator / Press "Windows+R" to open the "Run" box. Type “cmd” into the box and then press Ctrl+Shift+Enter (to open it as administrator).

- Type the comand "netsh winsock reset"

- Once it is complete, you will see the message “Winsock reset completed successfully”.

- Restart the computer and run the TruckersMP Launcher as administrator.

 

[[MCG] Masunio]

Hi there,

You should read some solutions in these topics about this problem

 

Then try these:

Method 1:

 

1. Open your windows date/time settings (Right click https://i.imgur.com/6qsP0tY.png)
2. Now please try to set the following settings (https://i.imgur.com/2ATtoHz.png) and try after each one if it's working now or not.

 

2.1. Attempt 1
2.1.1 "Set time automatically" → OFF
2.1.2. "Set time zone automatically" → OFF
2.1.3. "Change date and time" (to any time and date)
2.1.4. Restart PC, try if the problem has been solved.

 

2.2. Attempt 2
2.2.1. "Set time automatically" → ON
2.2.2. "Set time zone automatically" → ON
2.2.3. Restart PC, try if the problem has been solved.

 

2.3. Attempt 3
2.3.1. "Set time automatically" → OFF
2.3.2. "Set time zone automatically" → OFF
2.3.3. "Change date and time" (set correct time and date for your location)
2.3.4. Restart PC, try if the problem has been solved.

 

Method 2:

> Go to Documents --> Euro Truck Simulator 2 Folder

> Open Game.log file via the notepad.

> At the beginning, there should be written log created on: and after that date and time.

> Change your PC Date and Time to that one, which is written there.

 

Method 3:

Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
Delete all files from both folders.
Launch the launcher and try again.
 

Method 4:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs:

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344 

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145 

[Linciano]

Hello there

 

Has your issue been solved with the answers given above?
Your confirmation of the status of your issue helps us to keep the forum always organized!

I await your return.

 

Kind regards

Linciano

TruckersMP Support

[Sabbi.]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

Thanks to all for participation!

Kind Regrads,
Sabbi [GER]
TruckersMP Support

//Locked and Moved to Inactive.

 

[Sabbi.]

Hello there,

 

Due to this topic being inactive for further 7 days, I will have to move it to "Unsolved" Topics. 

If you need any further help,create a new topic or contact us directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create

Thank you for your understanding.

Kind Regards,

Sabbi [GER]

TruckersMP Support 

 

//moved to Unsolved.