can't launch game

[MathijsGamesYT]

https://ibb.co/996TnbK

i get this error the whole time i tried everything but nothing works. can someone help me

[Sabbi.]

Hello @MathijsGamesYT,
 

please try the following solution:

1. Make sure you have the latest .Net Framework (https://www.microsoft.com/en-us/download/details.aspx?id=55170)
2. Clean your temp files with CCleaner (https://www.ccleaner.com/de-de/ccleaner/download)
3. Check your temp files path (https://imgur.com/mQJyCBR) and make sure it's located at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache
4. If you don't have "INetCache" folder make a new folder and name it "temp" and then open the Windows temp settings (https://i.imgur.com/A1iJrem.png) and choose the new path.

If the above steps didn't work for you...

1. Open Command Prompt as admin and type "net user Administrator /active:yes". This will activate the built-in Administrator account.
2. Log out your windows account and log in the Administrator account.
3. Open TruckersMP launcher and install the updates. Try to launch the game and see if it works.
4. Log out again and log back in with your normal account.
5. If you still have the same error you can keep playing from the Administrator account as a temporary solution.

 

 

Kind Regrads
Sabbi [GER]
TruckersMP Support

[[MCG] Kien Giang]

Hello  

 

As I saw in the photo you provided above, I found the error 0x80072EE4

 

Here is some solutions:

There are two (2) ways to fix 0x80072EE4 Error:

Advanced Computer User Solution (manual update):

1) Start your computer and log on as an administrator.

2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.

3) In the new window, select "Restore my computer to an earlier time" option and then click Next.

4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.

5) Click Next on the confirmation window.

6) Restarts the computer when the restoration is finished.

 

Novice Computer User Solution (completely automated):

1) Download (0x80072EE4) repair utility.

2) Install program and click Scan button.

3) Click the Fix Errors button when scan is completed.

4) Restart your computer. 

You can read about the error here: http://www.wiki-errors.com/wiki-errors.php?wiki=0x80072EE4

[[MCG] Masunio]

Hi there,

Can you try these:

• Restart your the router/modem & PC
• Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
• Delete all files from both folders.
• Launch the launcher as administrator and try again

Try to reinstall TruckersMP launcher

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges: https://truckersmp.com/download/

Try to turn off your antivirus

• Disabling any firewall / antivirus you have.
• Try using a VPN or similar service.

Also try this:

• Run TruckersMP Launcher 'as Administrator'',
• Turning your router off for 1 minute or 5 min,
• Press CTRL+ALT+DEL keys,open the Task Manager,disable any unwanted programs you dont want running and hogging internet and turn off applications that are running on the background for TruckersMP,
• Download Ultrasurf and open launcher with UltraSurf,
• Delete TruckersMP Folders on your computer and re-install.
•  Try to clear your temp files https://kb.wisc.edu/page.php?id=15141

And

• Open any VPN program and try again.(I advise UltraSurf https://ultrasurf.us/)
• Turn off firewall and anti-vuris programs.
• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
• Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

[L4NDYM4N]

Ill say try re installing TruckersMP and Euro Truck Simulator Or ATS which ever game it is then re install it all. I've had a similar Issue to this before and that solved my issue.

 

[Sabbi.]

Hello there!

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!


Kind Regrads
Sabbi [GER]
TruckersMP Support

 

[Savage.]

Hello there,

 

Due to this topic being inactive for 3 days, I will have to move it to Inactive Topics.

If you still haven’t got the answered you needed, feel free to private message me or any other support member and we will open this topic again for you.

 

Kind Regards,

 Savage

TruckersMP Support

 

//Locked and moved to Inactive Topics 

 

[Sabbi.]

Hello there,

 

Due to this topic being inactive for further 7 days, I will have to move it to "Unsolved" Topics. 

If you need any further help,create a new topic or contact us directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create

Thank you for your understanding.

Kind Regards,

Sabbi [GER]

TruckersMP Support 

 

//moved to Unsolved.