i have been acount TruckersMP

[Guest]

i have been acount TruckersMP but when i sign in account in game but no can

[[MCG] Masunio]

Hello  

If your login information work for TruckersMP.com but you can`t login ingame you should try one of these fixes:

First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

Open notepad or a text editor.
You need to write 2 rows, on 1st your email, on the 2nd your password.
Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).
Do the same for the password.
Login.

If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

I hope that one of these fixes worked and you`re now able to login ingame.
If they didn`t, please let us know, together with a brief description of what you did.

Looking forward to hearing from you,

[Talwinter]

I gues you mean that you create an account on the TMP homepage but can't log in on the launcher?

Please note that the @ symbol sometimes can not be written in the launcher. To make sure you log in with a complete email adress please write the adress somerwhrer else on you pc, copy it and paste it into the launcher

[Naza D]

For the solution of the problem, you can use a ticket and put your problems, choose if it is of low or high priority, and in a short time they will give you solution to your problem

[-Mr.Blackout-]

Hello,

can you provide us more information, like what is happening when you try to start TruckersMP ? Is there any error code ? Or any message ?

 

Kind regards

Blacko

[Sabbi.]

Hello there!
 

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Kind Regrads
Sabbi [GER]
TruckersMP Support

[Sabbi.]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

Thanks to all for participation!

 

Kind Regrads
Sabbi [GER]
TruckersMP Support
 

//Locked and Moved to Inactive

 

[Savage.]

Hello there.

 

Due to this topic not wanting to be opened after 1 week of being Inactive, i will have to moved it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

Savage

TruckersMP Support

 

//Moved to Unsolved Topics