Unreliable Connection Promblem

[Tim2060]

Hello all,
I have a major problem when I drive into a populated area.Almost everytime when the game has to load a bunch of players it just disconnects me and then I have to restart the game.When I do that and log in it disconnects me instantly.I have to drive out of the area and then restart the game.50% of the time I can play till I get to the next city.I played on Sim 1 and now on Promods 1,still the same problem.I´ve not encountered any problems withy my Internet connection in any other game,application or whatever.In case you want to know the specs of my internet connection:200k Donwload,20k Upload,8ms ping.All of that on 0% Package loss both ways.I am using google public DNS.I tried all of the things listed here: https://forum.truckersmp.com/index.php?/topic/79429-unreliable-connection-kick/ .It made no difference.My pc is powerfull enough for ETS (still if you want to know : Mainboard:ASUS TUF Z370-Plus Gaming | Intel Z370///CPU: Intel Core i5-8600K | 6x 3.60 GHz, 9MB L3-Cache///CPU-Kühler: Xilence M403///RAM: 16GB Corsair Vengeance LPX DDR4-2400 | 2x 8GB///GPU: NVIDIA GeForce GTX 1060 6GB | ASUS Dual///SSD: 240GB SanDisk Plus///HDD: 1TB Seagate BarraCuda///PSU: 550W - Corsair Vengeance Series Modular).If you know anything I can try please let me know.
Thanks for reading my Post,
Tim

[[BEARS] Respect]

Hello! Your specifications are optimal. But the internet connection... I think the answer is at the provider, or the tariff. Try to disable F9 F11... At the same time, when there are many players, how many FPS do you have? What graphics settings? 150-300-400% ?

[Conwell_]

Hello,

 

What's your actual internet connection speed like? if your connection is too slow, when entering busy areas your ping may be very high for small amount of time which leads the server to kicking you.

 

Speed Test: https://www.speedtest.net/

[Sabbi.]

Hello @[GER]Tim2060
 

First of all, this is not a bug or an issue with the mod. This is a user side problem which has to do with the internet connection issues such as packet loss, packet corruption or bad network bandwidth.

 

This is a feature that was added to avoid collision crashes due to internet connection lag and avoid people getting banned as it looked like they had NCZ hack but in fact they had bad connection with the server.

 

Possible Solutions:

There isn't any specific fix which will fix the problem instantly, but there are couple common fixes which could help avoid getting kicked.

 

>Avoid spawning in a city with lots of players (Duisburg / Calais / Brussels ...), spawn in a city where there are few players.

>Avoid using Wi-Fi. LAN cables are always better.

>Avoid uploading or downloading and playing MP at the same time.

>Avoid doing Windows Updates at the same time.

>Avoid having too many users or devices at the same time into your network.

>Avoid using streaming services at the same time.

>Check your firewall settings into your router/switch.

>Prefer using servers nearest to your location.

>Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP.

Kind Regrads 
Sabbi [GER]
TruckersMP Support

[Tim2060]

49 minutes ago, Conwell_ said:

Hello,

 

What's your actual internet connection speed like? if your connection is too slow, when entering busy areas your ping may be very high for small amount of time which leads the server to kicking you.

 

Speed Test: https://www.speedtest.net/

My real speed is like 218k (a bit higher than normal) and 21k upload.

 

1 hour ago, Bears | Respekt said:

Hello! Your specifications are optimal. But the internet connection... I think the answer is at the provider, or the tariff. Try to disable F9 F11... At the same time, when there are many players, how many FPS do you have? What graphics settings? 150-300-400% ?

When there arent any players around I have about 70-80Fps.

[Conwell_]

Looks like your internet is better than mine in terms of both download/upload. The most probable reason is due to a firewall or something on your client which is dropping the packets of when you enter a populated area. Perhaps your router has some sort of rate limit functionality? Check with your ISP but if that doesn't help, it may be worth opening a support ticket.

[Savage.]

Hello there,

 

Did you get the answer you where looking for with the above answer?

Please let us know that way we can keep the forum nice and organised to move it to the correct place.

 

Kind Regards,

Savage

TruckersMP Support

[Tim2060]

17 minutes ago, Savage. said:

Hello there,

 

Did you get the answer you where looking for with the above answer?

Please let us know that way we can keep the forum nice and organised to move it to the correct place.

 

Kind Regards,

Savage

TruckersMP Support

Yeah pressing F9 and F11 helped a bit. I still got kicked but only after 30min or so. Thank you all for trying to help me.Ill get in touch with Vodafone and Ill probably get a new router since mine is probably on the way out.

Thanks again,

Tim.

Edit: I just did a package loss test with a bigger package size and it lost 21%. Something is definetly broken.

[Sabbi.]

Hello There!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!

Kind Regrads 
Sabbi [GER]
TruckersMP Support

 

//Locked and Moved to Inactive

[SkortiL [TR]]

Hello There!

 

Because of this topic has been inactive for 1 more weeks , I'll have to move this topic to Unsolved Topics.
If you still need any help, feel free to create a new topic or contact us directly by submitting a support ticket: https://truckersmp.com/support

 

Sincerely,
[TR] SkortiL
TruckersMP Support

 

//Moved to Unsolved Topics