topsidewolf697 Posted October 6, 2019 Share Posted October 6, 2019 does anyone know to help me fix my truckers mp? it is saying truckers mp can't connect to the update servers. Link to comment Share on other sites More sharing options...
0 Ivonole Posted October 6, 2019 Share Posted October 6, 2019 Try to reinstall TruckersMP. Link to comment Share on other sites More sharing options...
0 ThiagoBR_ Posted October 6, 2019 Share Posted October 6, 2019 Hello @topsidewolf697, First try to open as administrator, if it does not work follow the steps below! Press the Windows Key + R (Win+R) on your keyboard Enter "%programdata%" and press Enter (without the quotes) Find the folder "TruckersMP" and delete that folder. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Open The Launcher with admin privileges and click "Install Available Updates" 1 Languages: English | Portuguese | Spanish Rules || Report a Player || Appeal your Ban || Create a Support Ticket || Let us know your Feedback Member since 02th June 2016 Link to comment Share on other sites More sharing options...
0 topsidewolf697 Posted October 6, 2019 Author Share Posted October 6, 2019 1 minute ago, ThiagoBR_ said: Hello @topsidewolf697, First try to open as administrator, if it does not work follow the steps below! Press the Windows Key + R (Win+R) on your keyboard Enter "%programdata%" and press Enter (without the quotes) Find the folder "TruckersMP" and delete that folder. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Open The Launcher with admin privileges and click "Install Available Updates" i don't know my admin password. Link to comment Share on other sites More sharing options...
0 ThiagoBR_ Posted October 6, 2019 Share Posted October 6, 2019 1 minute ago, topsidewolf697 said: não sei minha senha de administrador. In this case ask the administrator of the computer to enter the password for you! Languages: English | Portuguese | Spanish Rules || Report a Player || Appeal your Ban || Create a Support Ticket || Let us know your Feedback Member since 02th June 2016 Link to comment Share on other sites More sharing options...
0 topsidewolf697 Posted October 6, 2019 Author Share Posted October 6, 2019 27 minutes ago, ThiagoBR_ said: In this case ask the administrator of the computer to enter the password for you! i am the admin of my pc Link to comment Share on other sites More sharing options...
0 ThiagoBR_ Posted October 6, 2019 Share Posted October 6, 2019 6 minutes ago, topsidewolf697 said: eu sou o administrador do meu pc The administrator password is the same as used to log in to your computer! Languages: English | Portuguese | Spanish Rules || Report a Player || Appeal your Ban || Create a Support Ticket || Let us know your Feedback Member since 02th June 2016 Link to comment Share on other sites More sharing options...
0 [MCG] Masunio Posted October 7, 2019 Share Posted October 7, 2019 Hi there, Try these: 1. Restart your the router/modem & PC. 2. This solution has helped other players recently: Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available). Delete all files from both folders. Launch the launcher as administrator and try again Also try this: Open any VPN program and try again. ((I advise UltraSurf https://ultrasurf.us/) Turn off firewall and anti-vuris programs. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache And read this topic Link to comment Share on other sites More sharing options...
0 DJFrontier Posted October 8, 2019 Share Posted October 8, 2019 Dear topsidewolf697, I see that some good answers were given above. Is your issue resolved? Don't forget to keep your topic updated about the situation of your problem or doubt, this helps us to keep the forum organized. I await your return! DJFrontier | TruckersMP - Retired Team Member ||| Languages: English | Portuguese || Rules || Support System || Appeals || Feedback || Realtime Map || Suggestions || Report System Staff Member since September 11, 2018 to July 19, 2021 Link to comment Share on other sites More sharing options...
0 Linciano Posted October 11, 2019 Share Posted October 11, 2019 Hello there, your topic has been inactive for 3 days since the last reply, that's why I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members and we will open this Topic again. Thanks to all for participation! Kind Regards Linciano TruckersMP Trial Support //Locked and Moved to Inactive Link to comment Share on other sites More sharing options...
0 Sabbi. Posted October 18, 2019 Share Posted October 18, 2019 Hello there, Due to this topic being inactive for further 7 days, I will have to move it to "Unsolved" Topics. If you need any further help,create a new topic or contact us directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create Thank you for your understanding. Kind Regards, Sabbi [GER] TruckersMP Support //moved to Unsolved. Link to comment Share on other sites More sharing options...
Question
topsidewolf697
does anyone know to help me fix my truckers mp? it is saying truckers mp can't connect to the update servers.
Link to comment
Share on other sites
10 answers to this question
Recommended Posts