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"An error occured while contacting our online servers"


kristofferstahl

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Hello @kristofferstahl

Check the following below solutions:

I. This solution has helped other players recently:

  1. Restart your the router/modem & PC
  2. Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
  3. Delete all files from both folders.
  4. Launch the launcher as administrator and try again

II. If it does not help, try this solution:

  1. Press the Windows Key + R (Win+R) on your keyboard
  2. Enter "%programdata%" and press Enter (without the quotes)
  3. Find the folder "TruckersMP" and delete that folder.
  4. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  5. Go to our website and re-download and install the Launcher with admin privileges: https://truckersmp.com/download/

III. Try cleaning your temporary System Files with CCleaner (this solution has helped other player)

IV.  Look this topic:

I hope that it will be helpful and you will be able to play in :tmp:

Have a nice evening

Sincerely, MarkON (player-Veteran Driver)

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Hello :)

 

As I saw in the photo you provided above, I found the error 0x80072EE4

 

Here is some solutions:

There are two (2) ways to fix 0x80072EE4 Error:

Advanced Computer User Solution (manual update):

1) Start your computer and log on as an administrator.

2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.

3) In the new window, select "Restore my computer to an earlier time" option and then click Next.

4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.

5) Click Next on the confirmation window.

6) Restarts the computer when the restoration is finished.

 

Novice Computer User Solution (completely automated):

1) Download (0x80072EE4) repair utility.

2) Install program and click Scan button.

3) Click the Fix Errors button when scan is completed.

4) Restart your computer. 

You can read about the error here: http://www.wiki-errors.com/wiki-errors.php?wiki=0x80072EE4

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Hi there,

Please try the following:
 

1.Make sure you have the latest .Net Framework

2.Clean your temp files with CCleaner

3.Check your temp files path and make sure it's located at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache

4.If you don't have "INetCache" folder make a new folder and name it "temp" and then open the Windows temp settings and choose the new path by clicking on Move folder...

 

If the above steps didn't work for you, open Command Prompt as admin and type net user Administrator /active:yes .This will activate the built-in Administrator account.

  • Log out your account and log in the Administrator account.
  • Open TruckersMP launcher and install the updates. Try to launch the game and see it if works.
  • Log out again and log back in with your normal account.
  • If you still have the same error you can keep playing from the Administrator account as a temporary solution.

Also try this

  • Press the Windows Key + R (Win+R) on your keyboard
  • Enter "%programdata%" and press Enter (without the quotes)
  • Find the folder "TruckersMP" and delete that folder.
  • Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  • Go to our website and re-download and install the Launcher with admin privileges: https://truckersmp.com/download/
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Hello there, some good answers were given above, has your problem been solved?
 

I await your return! ^_^

DJFrontier | TruckersMP  - Retired Team Member ||| Languages:  English 🇺🇸  | Portuguese 🇧🇷

 || Rules || Support System || Appeals || Feedback || Realtime Map || Suggestions || Report System

Staff Member since September 11, 2018 to July 19, 2021

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!


Kind Regrads
Sabbi [GER] 
TruckersMP Support

 

//Locked and Moved to Inactive

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