Jump to content

Question

Posted

Hello,

I'm having an issue with going into the TMP's menu while driving my truck. In the past I could easily click my RMB to get the yellow arrow to hover over somebody's name or even to go into the menu of the MP (while TAB is open). Since a couple of updates that doesn't work anymore. More specifically: I can click RMB but the moment I do that my truck comes to a full stop. So going into the menu acts as if I'm going out of the game and do something in the background. I didn't have that before. This only started happening since a couple of updates ago for the TMP Client but also for Windows. So it could be a Windows Update issue as well. It's just hard to find out which one it is. More likely it'll be Windows, because when I ask around to the people, I regularly drive with, they answer me that they still can go into the menu without their trucks stopping all of a sudden.

 

So, is there anybody who can help me out here? Any ideas?  All help and tips are more than welcome. ?

8 answers to this question

Recommended Posts

  • 0
Posted

Hello,

 

Please try everything below and get back to me!

 

Try to run a sfc /scannow command in DOS then restart your computer and try again. https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

 

Also, download CCleaner and run a registry cleanup and try again. https://www.piriform.com/docs/ccleaner/using-ccleaner/registry-cleaning

 

Delete the ETS2MP folder from documents and follow the guide below, (you can backup the files in the folder if you like first, you don't really need the logs folder though).

 

1.      Press the Windows Key + R (Win+R) on your keyboard

2.      Enter "%programdata%" and press Enter (without the quotes)

3.      Find the folder "TruckersMP" and delete that folder.

4.      Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

5.      Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

 

Also, verify the ETS 2 game files. 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

 

Kind Regards,

Sentinel

TruckersMP Support

  • 0
Posted
6 hours ago, Sentinel. said:

Hello,

 

Please try everything below and get back to me!

 

Try to run a sfc /scannow command in DOS then restart your computer and try again. https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

 

Also, download CCleaner and run a registry cleanup and try again. https://www.piriform.com/docs/ccleaner/using-ccleaner/registry-cleaning

 

Delete the ETS2MP folder from documents and follow the guide below, (you can backup the files in the folder if you like first, you don't really need the logs folder though).

 

1.      Press the Windows Key + R (Win+R) on your keyboard

2.      Enter "%programdata%" and press Enter (without the quotes)

3.      Find the folder "TruckersMP" and delete that folder.

4.      Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

5.      Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

 

Also, verify the ETS 2 game files. 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

 

Kind Regards,

Sentinel

TruckersMP Support

I'm going to check this out tomorrow. In the main while I found out that I don't have the issue in ATS. A CCleaner register cleanup is what I do on a daily basis. Verifying the game files was already done as well. Now I have to test out to get rid of that folder and the other possible solution. But it's going to be something for tomorrow morning before the stream. ?

  • 0
Posted
13 hours ago, [WTLVTC] Dancool000 said:

Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,
Dancool000

TruckersMP Support

Okay ... did every possible solution. 

With the SFC/scannow I got this as a result (see attached image). So apparently that scan found some problems. The thing is that I now don't know how to interpret that log file. Way too much information and this is something I've never done. 

It's strange that I don't have the issue with ATS. It's only in ETS2. 

Further assistance would be much appreciated. If support can't help me, I'll understand. This is probably way beyond what TMP support is there for. ?

Snap 2019.10.04 - 002.png

  • 0
Posted

Hello There!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!

 

Kind Regrads 
Sabbi [GER]
TruckersMP Support
 

//Locked and Moved to Inactive

  • 0
Posted

Hello there,

 

Due to this topic not being wished to be opened again after a week, I will have to move it to Unsolved Topics.

If you are still having any issues, feel free to create a support ticket and we will help you there.

 

Kind Regards,

Savage

TruckersMP Support

 

//Moved to Unsolved Topics 

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.