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server connection problem


Pietro89

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Hello :)

As I see, you are currently in game now?

So has your problem solved ?

If not, try these to fix this problem

It may cause by your internet

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

Click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

Once you're in, type "netsh winsock reset catalog" enter

Type "netsh int ip reset.log hit" enter

Restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653 

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

Also make your your internet doesn't block the connection 

 

And try this

 

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I will write down this information. I could really use it.

 

On 10/2/2019 at 12:37 PM, [ETS2MCG] Kien Giang said:

Hello :)

As I see, you are currently in game now?

So has your problem solved ?

If not, try these to fix this problem

It may cause by your internet

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

Click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

Once you're in, type "netsh winsock reset catalog" enter

Type "netsh int ip reset.log hit" enter

Restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653 

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

Also make your your internet doesn't block the connection 

 

And try this

 

 

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!

 

Kind Regrads 
Sabbi [GER]
TruckersMP Support
 

//Locked and Moved to Inactive

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Hello again,

 

As we have not heard from you in over a week, we will now be moving your topic to Unsolved.

 

Please do not hesitate to create a new help topic in the future or to contact our Support Team here: https://truckersmp.com/support/

 

Thank you in advance and have a great day!

 

// Moved to Unsolved.

 

Kindest Regards,

TFM DJ ccowie

TruckersMP Support

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