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Hi, sometimes i can't login to truckermp ingame.
It happened for the first time about a week ago. I only got this error message the picture is showing. A few hours later it let me login though.

Today i tried three times (morning, afternoon and evening), only getting the error message.

In general the login process takes much more time since 1 or 2 weeks ago.

Unfortunately the error message is cut off and i have not found someone describing a similar problem here.

error.png

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Please try these things

Solution 1:
Update the time and date on your computer and login again later.

Solution 2 :

  • Press the Windows Key + R (Win+R) on your keyboard
  • Enter "%programdata%" and press Enter (without the quotes)
  • Find the folder "TruckersMP" and delete that folder.
  • Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  • Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

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Dear @Nipawomsett

 

> Please open Windows Date & Time Settings (https://i.imgur.com/Q3aUlQ6.png) <

 

Later please follow these steps:

 

1. "Automatic time setting" → ON
2. "Set time zone automatically" → OFF
3. Select a time zone (for example, UTC + 01:00)
4. Restart your computer to test and try again start the game

 

If your problem still exists after you've done all the steps above, try them below: 

- Try to log-in multiplayer with different router.
- Try to log-in multiplayer with the internet of your phone that has android or ios OS. 

 

If you don't know how to connect your pc with the phone's internet, follow the instructions below. 

 

For android ones: https://www.youtube.com/watch?v=fvN6KFuIqC4

For ios: https://www.youtube.com/watch?v=rg_2Ua8wC24

  

 

Kind Regards,

JJay

TruckersMP Support

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Hi, @Nipawomsett

Please try:

Solution 1:

Press the Windows Key + R (Win+R) on your keyboard

Enter "%programdata%" and press Enter (without the quotes)

Find the folder "TruckersMP" and delete that folder.

Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ 

Solution 2:

Open any VPN program and try again.

Turn off firewall and anti-vuris programs.

Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache 

Solution 3:
Install these two programs .NET Framework    -   VisualC++ 

I hope these guides help you. Please review.

 

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The error did not occur today, i played once in the morning and once in the evening without problems. So i wasn't able to try any of the suggestions listed above. I will do so and give feedback if the error occurs again. At the moment i can't give any feedback since it seems to happen randomly, i haven't noticed any pattern or reason about why or when this error occurs. 

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Hey there,

Due to our 3-day inactivity rule, we will now be moving your topic to the Inactive section as we have not heard from you or seen any activity on this topic in the past 3 days!

I will remain at your disposition via the Forum Private Message system should you have any questions or concerns.
 

// Locked and moved to Inactive.

Kindest Regards,
TFM DJ ccowie
TruckersMP Support

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