Reports and video evidence

[Ptterz]

Hey, I have a problem!
I was uploading to Plays an evidence video, and it looks just great on my computer, but the uploaded video has like a frame per hour quality. Sure, you get some sort of picture what happened.

I even tried to reupload a video, when I noticed that, but it still has terrible quality. It seems that some uploads are only half that bad and suddenly stops lagging and shows the real quality.

 

Are those still going to be ok evidence or not?

Here's an example:
https://plays.tv/video/5d6019a6214b86d99a

The video was recorded as 1080p, 30fps and it does look like it on my computer, but not on Plays.

And if those are not good, what would be a better service to upload evidence instead of Plays or Youtube, since the first one seems to kill the quality of uploads?

Edited August 23, 2019 by Ptterz
Added a notion which I realized after posting this.

[Aestrial]

Hi there,

 

It is important to remember that we don't require high quality videos - just videos that clearly show what happens. I have always used 480p as a benchmark.

 

Based on the example video you posted above, that would not be sufficient for evidence as it is too unclear and doesn't show what happened. It simply too jittery. Perhaps try to record using another software or using a lower recording quality, such as 480p or 720p. If you want to upload to other platforms, Dailymotion is a good one as well as YouTube.

[Savage.]

Hello,

 

Did you get the answer you were looking for with the answer given above?
Your confirmation of the status of your issue/question helps us keep the forum always organised!

 

Sincerely,
Savage

TruckersMP Support

[Ptterz]

2 hours ago, Aestrial said:

Hi there,

 

It is important to remember that we don't require high quality videos - just videos that clearly show what happens. I have always used 480p as a benchmark.

 

Based on the example video you posted above, that would not be sufficient for evidence as it is too unclear and doesn't show what happened. It simply too jittery. Perhaps try to record using another software or using a lower recording quality, such as 480p or 720p. If you want to upload to other platforms, Dailymotion is a good one as well as YouTube.

Thanks, that's what I wanted to know.

It seems that the first 15sec of each video is jittery and then it starts look as good as it originally was, like this one:
https://plays.tv/video/5d60137c14eba35678/rep-reckless-6

The quality of the video is not the problem since they have worked just fine before and those that I uploaded today looked great on my computer. 
Plays rolled out an update on 21st, I installed it on 22nd and the problems has been present since then. All the report videos on 21st and before are just fine.

 

Anyway, thank you for the answer!

And yes, I got my answer and it says that I did useless job today making reports. 

Edited August 23, 2019 by Ptterz
addition

[Guest Cowie]

Hello there,

 

As your question has been answered, we will now be locking and moving this topic. Should you need our help again in the future, please create a new forum topic or contact us via our official Support System here: https://truckersmp.com/support/

// Locked and moved to Solved.

Have a nice day!

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TFM DJ ccowie
TruckersMP Support