Unknown error 0x80092013

[Gică Tambur]

Hello guys, since yesterday i've received this error. It's very frustrating trying to fix it, i've tried all the solutions that i've found on forum, things that at other people works, but for me not. Please help me fix it

 

[Leon Baker]

Hello @Benjamin_iM,

 

First of all, thank you for creating a topic in the Help section.

In order to fix that issue, you need to unplug your router (turn it OFF), restart your PC, wait for 5-10 minutes and plug the router back (turn it back ON) and then try again.

 

If that didn't work, then I recommend you to follow this solution:

• Open Windows Date & Time Settings (https://i.imgur.com/Q3aUlQ6.png)

Later, follow these steps:

1. "Automatic time setting" → ON
2. "Set time zone automatically" → OFF
3. Select a time zone (for example, UTC + 01:00)
4. Restart your computer to test and try again start the game

If your problem still exists after you've done all the steps above, try these:

• Try to log-in multiplayer with different router.
• Try to log-in multiplayer with the internet of your phone that has android or iOS OS. 

 

Sincerely,

BL4CK$K1LL
TruckersMP Support

[Gică Tambur]

Hi @BL4CK$K1LL i've tried already what u say, same

 

[[MCG] Kien Giang]

Hello

Follow these guides:

Solution 1:

> Go to Documents --> Euro Truck Simulator 2 Folder

> Open Game.log file via the notepad.

> At the beginning, there should be written log created on: and after that date and time.

> Change your PC Date and Time to that one, which is written there.

 

Solution 2:

• Open any VPN program and try again.(I advise UltraSurf https://ultrasurf.us/)
• Turn off firewall and anti-vuris programs.
• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
• Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 3:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs:

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344 

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145 

[Gică Tambur]

Still the same

[[MCG] Kien Giang]

Hello

Then try these:

Solution 1:

Open CMD as administrator then run the below commands, restart your PC after running the commands. Press HERE for a video tutorial

• ipconfig /flushdns
• nbtstat –r
• netsh int ip reset
• netsh winsock reset

Solution 2:

• Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
• Delete all files from both folders.
• Launch the launcher and try again.

 

Solution 3:

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges: https://truckersmp.com/download/

[Dancool000]

Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,
Dancool000

TruckersMP Support

[Leon Baker]

Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

[Leon Baker]

Hello there,
 
I am going to move this topic to the Unsolved Section because it has been inactive again for a week.
Do not hesitate to contact us again by creating another topic or a support ticket!

 

Have a wonderful day!

 

//Moved to Unsolved