Connection Issue

[MΘSKAU]

What to do if I want to go to the server Simul. 1, the system writes  "cannot connect it s may be caused by your internet connection issues"? 

 

Edited August 3, 2019 by BL4CK$K1LL
Changed the topic title

[Arradin]

// Moved to Help

[Jean-Louis Lorenzy]

>Try joining in a less populated area.

 

> Try to join another server like Simulation 2, if you are able to join there the problem isn't about the servers. If this problem only shows up in Sim1, it's about your internet.

(Servers are so strict, a little bit problem of your internet can cause connection problem.)

 

As well as the above, it would be helpful if you can attach your results from the speedtest found here: http://beta.speedtest.net/

 

>Try to lower your settings

 

If you are sure that the problem is about your internet, you may want to get contact with your Internet Service Provider.

 

If these doesn't work, i offer you to create a support ticket from here

[Coolio85]

Hey @Lnx_xnL,

 

Make sure you aren't downloading anything in the background or uploading.

 

Try disabling any firewall / antivirus you might have.

 

Finally, does this happen with any other server.

 

Kind Regards,

Coolio859

[Kamer]

Hai @Lnx_xnL

 

Follow these steps and try again!

 

1) Antivirus program can block the connection check it.

2) Check if the Windows firewall allows connection.

3) Check the DNS settings.

4) Try resetting the modem.

[NightSword^]

Dear @Lnx_xnL, 

 

Has your problem been resolved with the answers given above ? 

Let us know 

 

Regards,

[Soul Knight]

Dear @Lnx_xnL

 

Because your topic has been inactive for 3 days since the last reply,i will move your topic to Inactive Topics.

if you still need  help, you have  one  week to DM  me or other support team members,we will open this again.

 

Thanks for all participation!

Thank you  for your undetstanding!

 

 

//Locked and Moved to Inactive

[Savage.]

Hello,
 
I'm going to move this topic to the unsolved section because it has been inactive again for another 2 days.
Do not hesitate to contact us again by creating another topic or a support ticket!

 

Kind Regards,

Savage

TruckersMP Support

 

//Moved to Unsolved Topics