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Experiencing kernel error or random crashes on TruckersMP Island? ×
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0x80092013 error


Sasha_kera

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Hello @Sasha_kera

 

Check the following below solutions:

I. Restart your the router/modem & PC.

II. This solution has helped other players recently:

  1. Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
  2. Delete all files from both folders.
  3. Launch the launcher as administrator and try again.

If it does not help, take a look at these topics there are many useful answers and solutions:

https://forum.truckersmp.com/index.php?/topic/73427-truckersmp-error-0x80092013/

https://forum.truckersmp.com/index.php?/topic/86603-eror-code-0x80092013/

https://forum.truckersmp.com/index.php?/topic/86587-unknown-error-0x80092013/

 

I hope you can manage your problem and be able to play on the TruckersMP servers :)

 

Sincerely

MarkON (player-Veteran Driver)

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Hello Dear @Sasha_kera

 

Please try the following steps ;

  • Press the Windows Key + R (Win+R) on your keyboard
  • Enter "%programdata%" and press Enter (without the quotes)
  • Find the folder "TruckersMP" and delete that folder.
  • Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  • Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
  • Open The Launcher with admin privileges and click "Install Available Updates"

If your problem is not solved, create your tickets here.

https://support.truckersmp.com/

 

With all respect,

Gainer

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12 hours ago, MarkON said:

 

I. Restart your the router/modem & PC.

II. This solution has helped other players recently:

  1. Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
  2. Delete all files from both folders.
  3. Launch the launcher as administrator and try again.

1. I have a direct connection.

2. Deliting did not help.

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Hi @Sasha_kera,

 

In order to fix that issue I recommend you to do the following:

 

> Go to Documents --> Euro Truck Simulator 2 Folder

> Open Game.log file via the notepad.

> At the beginning, there should be written log created on: and after that date and time.

> Change your PC Date and Time to that one, which is written there.

 

Or if this dosent work, you can do this:

 

> "Automatic time setting" → ON

> "Set time zone automatically" → OFF

> Select a time zone (for example, UTC + 01:00)

> Restart your computer to test and try again start the game?

 

 

If you have further questions, feel free to ask.

ZefojGaming

TruckersMP  |  Master Trucker

 


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Hello @Sasha_kera

 

Solution 1

> Go to Steam Library

> Right click Euro Truck Simulator 2

> Properties

> Local Files

> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

 

Solution 2

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as admin

 

Solution 3

> Update your graphic card driver.

> Take care not to play in busy areas.

> Pull down your graphics settings.

> You maybe need a new profile,delete old and get a new one.

> Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

> Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

> Delete file Documents/ETSMP (Please before deleting,backup this file)

> That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

> Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

> If it didn't work,don't hesitate send support ticket https://truckersmp.com/support/tickets

 

KingModzv11

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Hello,
 

As you have noticed we are aware of this issue, unfortunately there is not any actual solution for that at the moment. I hope our dev. team will push an update to fix the problem that you're receiving.
Thanks for your understanding, have a nice day.

Kindly Regards,
Phonyang
TruckersMP Support Team
 

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!

 

//Locked and Moved to Inactive

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