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Guest User_2196555

eror code (0x80092013)

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Guest User_2196555

Hello there. I encountered error while logging in ets2mp today. error code error (0x80092013). And it says to me cancel server offline. please help me

227300_screenshots_20190715180444_1.jpg

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Dear @User_2196555,

 

First of all: Thanks for contacting the Support Team. As far as I can understand you, you have some issues with error in-game in detail 0x80092013.
Unfortunately, it is not yet clear what exactly causes this error. However, we are trying to find a simple and unambiguous solution. I would suggest trying the following solutions first:

 

We have one solution that has been verified to be functional.

 

> Please open Windows Date & Time Settings (https://i.imgur.com/Q3aUlQ6.png) <

 

Later please follow these steps:

 

1. "Automatic time setting" → ON
2. "Set time zone automatically" → OFF
3. Select a time zone (for example, UTC + 01:00)
4. Restart your computer to test and try again start the game

 

If your problem still exists after you've done all the steps above, try them below: 

 

- Try to log-in multiplayer with different router.
- Try to log-in multiplayer with the internet of your phone that has android or ios OS. 

 

If you don't know how to connect your pc with the phone's internet, follow the instructions below. 

 

For Android ones:

 

 

For iOS:

 

 

 

Please try again later.

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Guest User_2196555

Still the same problem continues

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Hello,

 

Please try to solutions:

 

Solution 1

> Go to Steam Library

> Right click Euro Truck Simulator 2

> Properties

> Local Files

> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

 

Solution 2

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as admin

 

Solution 3

> Update your graphic card driver.

> Take care not to play in busy areas.

> Pull down your graphics settings.

> You maybe need a new profile,delete old and get a new one.

> Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

> Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

> Delete file Documents/ETSMP (Please before deleting,backup this file)

> That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

> Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

> If it didn't work,don't hesitate send support ticket https://support.truckersmp.com/

 

Best regards.

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Hello @User_2196555

Check the following below solutions:

I. Restart your the router/modem & PC.

 

II. This solution has helped other players recently:

Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).

Delete all files from both folders.

Launch the launcher and try again.

 

III. If it does not help, try this solution:

Press the Windows Key + R (Win+R) on your keyboard

Enter "%programdata%" and press Enter (without the quotes)

Find the folder "TruckersMP" and delete that folder.

Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

Go to our website and re-download and install the Launcher with admin privileges: https://truckersmp.com/download/

 

I hope I helped :)

 

Greetings

MarkON (player-Veteran Driver)

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Guest User_2196555

but I did not. previously I used an application like vpn in my computer. that's why it won't come into play

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Guest User_2196555

can someone connect to my computer?

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

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