AK16 Posted June 20, 2019 Share Posted June 20, 2019 I have sought the help of relevant departments. Link to comment Share on other sites More sharing options...
1 Sabbi. Posted June 20, 2019 Share Posted June 20, 2019 Hello @AK16 please follow these steps >Press the Windows Key + R (Win+R) on your keyboard >Enter "%programdata%" and press Enter (without the quotes) >Find the folder "TruckersMP" and delete that folder. >Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" >Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Solution 2: >Open any VPN program and try again.(I advise UltraSurf https://ultrasurf.us/) >Turn off firewall and anti-vuris programs. >Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems >Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache Kind Regrads Sabbi [GER] TruckersMP Support Link to comment Share on other sites More sharing options...
0 Grundii Posted June 20, 2019 Share Posted June 20, 2019 Maybe the following solution will fix your problem too: 1. Open your windows date/time seettings (Right click https://i.imgur.com/6qsP0tY.png) 2. Now please try to set the following settings (https://i.imgur.com/2ATtoHz.png) and try after each one if it's working now or not. 2.1. Attempt 1 2.1.1 "Set time automatically" → OFF 2.1.2. "Set time zone automatically" → OFF 2.1.3. "Change date and time" (to any time and date) 2.1.4. Restart pc, try if the problem has been solved. 2.2. Attempt 2 2.2.1. "Set time automatically" → ON 2.2.2. "Set time zone automatically" → ON 2.2.3. Restart pc, try if the problem has been solved. 2.3. Attempt 3 2.3.1. "Set time automatically" → OFF 2.3.2. "Set time zone automatically" → OFF 2.3.3. "Change date and time" (set correct time and date for your location) 2.3.4. Restart pc, try if the problem has been solved. Kind regards, ɢʀᴜɴᴅɪɪ Retired Manager Link to comment Share on other sites More sharing options...
0 Dancool000 Posted June 20, 2019 Share Posted June 20, 2019 Hello there, Did you get the answer you were looking for with the answers given above? Your confirmation of the status of your issue/question helps us keep the forum always organized! Kind Regards, Dancool000 TruckersMP Support Link to comment Share on other sites More sharing options...
0 AK16 Posted June 21, 2019 Author Share Posted June 21, 2019 I tried to delete the MP file of the C disk and get the server's still prompt code 0x80092013 after the update. I also turned on the accelerator in our country and entered the game, but it couldn't be solved. Link to comment Share on other sites More sharing options...
0 Phonyang Posted June 21, 2019 Share Posted June 21, 2019 Hello, If your problem still exists after you've done all the steps above, try them below: - Try to log-in multiplayer with different router. - Try to log-in multiplayer with the internet of your phone that has android or ios OS. If you don't know how to connect your pc with the phone's internet, follow the instructions below. For android ones: https://www.youtube.com/watch?v=fvN6KFuIqC4 For ios: https://www.youtube.com/watch?v=rg_2Ua8wC24 Please try again later. Kind Regards, [RLC] Phonyang TruckersMP - Support Link to comment Share on other sites More sharing options...
0 Leon Baker Posted June 24, 2019 Share Posted June 24, 2019 Hello There! Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our support team members, we will open this again. Thanks to all for participation! //Locked and Moved to Inactive Link to comment Share on other sites More sharing options...
0 Dancool000 Posted June 26, 2019 Share Posted June 26, 2019 Hello there, I am going to move this topic to the Unsolved Section because it has been inactive again for another 2 days. Do not hesitate to contact us again by creating another topic or a support ticket! Have a wonderful day! //Moved to Unsolved Link to comment Share on other sites More sharing options...
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AK16
I have sought the help of relevant departments.
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