cant get online

[MADDOGS24]

is the update being implicated now as some reason it keeps kicking me offline i understand ull release a update but was in middle of a job and it kicked me  15 mins ago 

 

[povgamer]

Hello @MADDOG

 

You probably were auto-kicked by the software itself. Here are some reasons why you could have been kicked (source: TruckersMP rules).

 

§5.2 - Server Auto Kicks

Ping - If your ping is over 600ms to the server, you will be disconnected from the server in order to avoid desync issues for others. This ping check is taken as an average.

Away from keyboard - Being inactive for over 10 minutes.

Double Trailers (ETS2) - Doubles are not allowed in Belgium, The Netherlands and the west side of Germany. For a map visualization click here.

Car with trailer - Attaching a trailer to your car (not including the caravan) will cause the server to kick you.

Headlights - Headlights must always be on between the hours of 19:00 (7 PM) - 07:00 (7 AM).

Unsupported accessories - Using police accessories or any other unsupported items will cause the server to kick you.

Too many trailers - Using a modified trailer combination with more than 3 parts for ETS2 or 5 parts for ATS will cause the server to kick you, regardless of location on the map.

 

Hope this helped,

POVGamer

[Suleyman.53]

//Moved to Help

[Coolio85]

Hi, @MADDOG

 

Not sure if this has been solved but could you please tell us what message was being given when you got kicked.

 

Thanks coolio859,

[Phonyang]

Hello,

 

Have you solved your problem with the answers that you have received in our community?

Please let us know!

 

Kind Regards,

[RLC] Phonyang

TruckersMP - Support

[Phonyang]

Hello, 

 

Due to this topic has been inactive for 3 days since the last reply,i will be moving this topic to Inactive Topics Section.

If you still need any help,feel free to DM me or submit a support ticket here: https://truckersmp.com/support

 

Thanks for your understanding. 

 

//locked and moved to inactive 

[Leon Baker]

Hello there,
 
I am going to move this topic to the Unsolved Section because it has been inactive again for another 2 days.
Do not hesitate to contact us again by creating another topic or a support ticket!

Have a wonderful day!

 

//Moved to Unsolved