unknown error x80092013

[HunteR7]

Pls help.

 

I uninstalled game and reinstall but It's not working. 

[HunteR7]

Problem solved.

[Leon Baker]

Hello @Countine,

 

In order, to fix that problem, I recommend you to do the following:

Open CMD as administrator then run the below commands, restart your PC after running the commands. Press HERE for a video tutorial

• ipconfig /flushdns
• nbtstat –r
• netsh int ip reset
• netsh winsock reset

If the above commands don't work make sure you don't have any antivirus which might block the connection such as Kaspersky.

 

Kind Regards,

BL4CK$K1LL
TruckersMP Support

[Soul Knight]

Dear @Countine

 

Please update the time and date of your computer even if it's correct.

[Nigthwish]

 

Hello in on an old topic about the same mistake i found this solution hope to help

Solution 1:

Open any VPN program and try again.(I advise UltraSurf https://ultrasurf.us/)

Turn off firewall and anti-vuris programs.

Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 2:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs:

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

this answer was given by  @Savage.

[HunteR7]

1 minute ago, Soul Knight said:

Dear @Countine

 

Please update the time and date of your computer even if it's correct.

already updated

[[MCG] Kien Giang]

Hello

Solution 1:

1) Start your computer and log on as an administrator.

2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.

3) In the new window, select "Restore my computer to an earlier time" option and then click Next.

4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.

5) Click Next on the confirmation window.

6) Restarts the computer when the restoration is finished.

 

Solution 2:

Press the Windows Key + R (Win+R) on your keyboard.

Enter "cmd" (without the quotes) and press Enter.

Type “netsh winsock reset”(without the quotes) and then hit the Enter key on your keyboard.

Once it’s complete, you'll see the message “Winsock reset completed successfully”.

Restart the computer and run the TruckersMP Launcher as administrator.

[HunteR7]

37 minutes ago, Nigtwish said:

 

Hello in on an old topic about the same mistake i found this solution hope to help

Solution 1:

Open any VPN program and try again.(I advise UltraSurf https://ultrasurf.us/)

Turn off firewall and anti-vuris programs.

Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 2:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs:

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

this answer was given by  @Savage.

I don't use antivirus.

I try vpn but nothing changed.

I'm restarting my router but not working

[HunteR7]

10 minutes ago, BL4CK$K1LL said:

Hello @Countine,

 

In order, to fix that problem, I recommend you to do the following:

Open CMD as administrator then run the below commands, restart your PC after running the commands. Press HERE for a video tutorial

• ipconfig /flushdns
• nbtstat –r
• netsh int ip reset
• netsh winsock reset

If the above commands don't work make sure you don't have any antivirus which might block the connection such as Kaspersky.

 

Kind Regards,

BL4CK$K1LL
TruckersMP Support

I've done everything shown in the video, I've restarted my computer, but the problem is still continuing. I just use windows defender.

[Leon Baker]

4 minutes ago, Countine said:

I've done everything shown in the video, I've restarted my computer, but the problem is still continuing. I just use windows defender.

 

Windows Defender can cause this problem too as it can block the connection between the launcher and the server. Make sure to turn it off or add the game and TMP launcher to the whitelist, so it won't cause any problems.

[HunteR7]

3 minutes ago, BL4CK$K1LL said:

 

Windows Defender can cause this problem too as it can block the connection between the launcher and the server. Make sure to turn it off or add the game and TMP launcher to the whitelist, so it won't cause any problems.

 

By this time, the windows defender was always on.

I closed the Windows defender program and tried to enter it but still the same problem.

[HunteR7]

 

I don't have a problem with my internet speed, but I still can't

[Kid Fabi]

Hello @Countine,

 

We are glad to hear that your problem has been solved!
Please, do not hesitate to contact us again, if you will need a help in the future.

Kind Regards,
Kid Fabi
TruckersMP Support Team

// Locked and Moved to Solved