Darknessfalls202 Posted May 6, 2019 Posted May 6, 2019 Hi, its been about 7 days now since i made a Feedback support ticket on TruckersMP but have yet received a reply from the Moderators, Any help will be greatful on timescale or reasons to why it is taking so long to reply to my Support ticket?
2 GGF MD Posted May 6, 2019 Posted May 6, 2019 Hey Darknessfalls202, first of all: There is a huge difference between Support and Feedback tickets. Since you are waiting for a response on your feedback ticket, it may take a while to receive an answer due to a huge income of tickets and limited Upper Staff spots. But I can ensure you that every single ticket will get reviewed carefully and individually and once you passed the ticket queue, you will receive a proper reply by us. Sorry for the waiting time. Do you have any other questions? 1 1 5 ---------- TruckersMP Support Team Support - Appeal - TruckersMP Rules - Feedback - Report Former TruckersMP Support Manager
0 Nataliia Posted May 8, 2019 Posted May 8, 2019 Best answer given. This question will be locked. Thank you for participating, and sorry inconveniences caused.
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Darknessfalls202
Hi, its been about 7 days now since i made a Feedback support ticket on TruckersMP but have yet received a reply from the Moderators,
Any help will be greatful on timescale or reasons to why it is taking so long to reply to my Support ticket?
2 answers to this question
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