log in

["BEERZA29"]

Hello, I can't bring the login confirmation code. What to do?

[MHT_]

Hello there,

 

If you're talking about the 6 numbers long authentication code that you will need to give when logging in to your account on TruckersMP website, you've most likely got the two-factor authentication (2FA) enabled. If the 2FA is enabled, you should be able to find the codes from authentication application on your mobile phone or tablet (Google Authenticator, Authy, ...). If you can’t access the authenticator application any longer for whatever reason, you should be able to find the backup codes from your email address. If you don’t find or you’ve lost the backup codes, the only thing you can do is to create a support ticket and wait until you receive an answer there. In the order you need to submit a support ticket before being able to log in to your account, you can submit a support ticket in here: https://truckersmp.com/support. And if you're not really familiar with creating support tickets, you can get assistance from here: https://truckersmp.com/knowledge-base/article/21. 

 

[Soul Knight]

Dear @BEER9995TH

 

As the said above,if your problem is what @MHT_ mentioned,follow he said.

 

If your problem has been solved,please let me know!

 

I await your return!

[Soul Knight]

Dear @BEER9995TH

 

Since this topic has been inactive for 3 days,because of inactivity,i will move this topic to Inactive Topics.

If you still need any help ,feel free to DM me or other support team members,we will open this again!

 

Thanks for all participation!

Thank you for your understanding!

 

//Locked and Moved to Inactive

[Soul Knight]

Hi all

 

This topic has been inactive for a further 2 days due to this i will have to move this topic to Unsolved Topics

If you still need any assistance,create a new topic or contact us directly by submitting a support ticket:https://www.truckersmp.com/support

 

//Moved to Unsolved