Cant open TMP

[Division967]

Hey everyone. I cant open TMP.

 

It says An Error occured while Contacting our Update Servers

 

Please Help Me, i want to Drive again

[Sneezy]

Hello @Greg Parker,

Try these steps;

 

> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

 

You should start TruckersMP as an admin. This is really important.
Also, try to start TruckersMP with DirectX (64)
> Go to your steam App
> Go to the library
> Go to ETS 2 / ATS
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

 

Also you can look at this topic;

 

Best Regards,

Sneezy

[B&Č Transport ASIR [CZE]]

Hello, try this:

 

First Solution:

• Restart your router

Second Solution:

• Restart your PC

Third Solution:

• Make sure you have the latest .Net Framework (4.7) or later

Fourth Solution:

1. Delete "TruckersMP folder in "C:\ProgramData"
2. Uninstall TruckersMP Launcher
3. Restart your computer
4. Install again

Best Regards,

//ASIR

[Grundii]

Hello dear @Greg Parker,

 

the launcher cannot connect with the TruckersMP server to download the updates.
Please try to restart your router and stop any other updates that may use all your bandwidth.
Also make sure your Firewall/Antivirus is not blocking the launcher (https://i.imgur.com/wUSB5nB.png).

[Guest]

You may be having a connection problem, here are some things you can try to resolve the issue.

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

step 2: once you're in, type "netsh winsock reset catalog" enter

step 3: type "netsh int ip reset.log hit" enter

step 4: restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

[Leon Baker]

Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,
BL4CK$K1LL
TruckersMP Support

[Leon Baker]

Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

[Leon Baker]

Hello there,
 
I am going to move this topic to the Unsolved Section because it has been inactive again for another 2 days.
Do not hesitate to contact us again by creating another topic or a support ticket!

Have a wonderful day!

 

//Moved to Unsolved