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I can only join Europe 2 server


ManuRafa6

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Hello ManuRafa6,

 

Please, try the following solutions:

 

> Avoid using Wi-Fi.
> Avoid uploading or downloading and playing MP at the same time.
> Avoid doing Windows Updates at the same time.
> Avoid having too many users or devices at the same time into your network.
> Avoid using streaming services at the same time.
> Check your firewall settings into your router/switch.
> Prefer using servers nearest to your location.
> Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP.

 

And the best solution is that you have better internet.

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

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You may be having a connection problem, here are some things you can try to resolve the issue.

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

step 2: once you're in, type "netsh winsock reset catalog" enter

step 3: type "netsh int ip reset.log hit" enter

step 4: restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

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Hello :) 

Have you tried to use VPN programs to play ?

Have you managed to connect at all? If you could give it a go this morning/later today and see if you're still getting that message.

 

And have you tried reinstalling TruckersMP launcher ?

Follow this:

  • Press the Windows Key + R (Win+R) on your keyboard
  • Enter "%programdata%" and press Enter (without the quotes)
  • Find the folder "TruckersMP" and delete that folder.
  • Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  • Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
  • Open The Launcher with admin privileges and click "Install Available Updates" 

If it still doesn't work, try these

Solution 1:

Verify the router or modem if the "UPNP" option is active, you usually find this option in the configures of your modem / router entering through the IP, for example: "192.168.1.1".

 

Solution 2:

And try this

 

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20 hours ago, ManuRafa6 said:

No

Hello :)

This tends to happen when it's trying to connect (each time you load the game it'll attempt to connect) and if for whatever reason it takes so long that the connection attempt to the gameserver times out then it'll come up with the "broken" message. It's probably due to the heavy load and amount of connections that are trying to connect to the game.

 

Try these:

Solution 1:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

Solution 2:

Make sure that you have steam open at the time of opening the mod and also make sure to check if there are any ETS 2 updates on steam, make sure that you download them.

You see that specific message is pertaining to the ETS 2 base game so this is an issue with the mod either not detecting that you have the latest version installed or something else is bugged.

 

As a last resort if none of the above solves your issue

1-) Completely re-install ETS 2, once re-installed open and choose Direct X 64 bit, then go into game and play a short job or something
2-) Exit and re-install TruckersMP again (as admin)
3-) Open TruckersMP (as an admin)
4-) See if the issue is resolved.

 

Solution 3:

Turn off and on again the router. (Wait 5 minutes)

Stop any other updates that may use all your bandwidth. (Steam Updates, Origin Updates, Other browser updates)

Make sure that the Windows firewall does not block your connection. Open the Windows firewall and say Restore defaults.

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

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