Connection

[Briian19]

I was playing and suddenly this happened like 4 times. Why? 

[HOSCHGELDIN]

 

Restart modem and check internet network

[povgamer]

Hello @Briian19

 

Based off of my knowledge with connections, that seems like a problem with your connection specifically because others seem to be staying connected. I would recommend going to an area with a stronger WiFi connection or using Ethernet instead, as it's a big step up from wireless internet connections.

 

Hope this helped,

@povgamer

[Guest]

Hello @Briian19, Please follow these steps:

• Reset the your modem
• Try using a VPN
• Make sure that you are not downloading during the connection (Such as: Torrent)
• If you are using DNS, cancel DNS
• If you are using an antivirus program, please check that it affects your internet connection.
• Check that your Windows Firewall has blocked your internet connection from being revoked.

 

[[MCG] Kien Giang]

Hello  

It may cause by your internet

Try these to fix this problem

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

Click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

Once you're in, type "netsh winsock reset catalog" enter

Type "netsh int ip reset.log hit" enter

Restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653 

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

Also make your your internet doesn't block the connection 

 

And try this:

 

[Guest]

Hi @Briian19

 

Restart your modem / router and Pc or you can you just take look at this topic.

Also check so your firewall / antivirus does not block the connection between our game servers

 

 

Have great weekend!

Regards

Total Music

[CreatorInDeep]

Dear @Briian19,

Have you gotten sufficient information on your initial question or do you still need any further help? Please let us know, thank you.

 

Kind Regards,

[Soul Knight]

Dear @Briian19

 

Due to this topic has been inactive for over 3 days since the last reply , i  will move this topic to  the Inactive topics.

If you still need help, feel free to DM me or someone else from the support team. we will open this again.

 

Thanks for all participation!

Thank you for your understanding!

 

//Locked and Moved to Inactive 

[Soul Knight]

Hi all,

 

Due to this topic has been inactive for a further 2 days , i will have to move this topic to Unsolved Topics.

If you still need any further help,create a new topic or contact us directly by submitting a support ticket:https://www.truckersmp.com/support

 
//Locked and Moved to Unsolved