Authenticate PROBLEM

[TheM4rtin]

Hello i am back my authentication i dont have Code any  Backup code WT...

If i dont verify account with this i dont have Acess to support, Account setings and more

THX for any HELP PHOTO: https://ctrlv.cz/CfRW

[Guest]

Dear @martinstradal_cz,

 

As an information, you don't need to log in to your TruckersMP profile before submitting a support ticket. You only need to do the following:

1. Head over to our Support system (as mentioned above): https://truckersmp.com/support
2. When it asks you to do so, sign in through your Steam account. (You should get a message like that: http://prntscr.com/lmbqdn) Also, make sure that the Steam profile you use to sign in to the support system is linked to your TruckersMP profile.
3. Then just fill out all the required information and wait for our response. 
4. Then a Support Manager should be able to deal with your ticket and disable the 2FA (two-factor authentication) from your account as soon as he/she has got time. It shouldn't take more than a few minutes but please, don't expect to get an answer immediately since we've also got a huge amount of other work to do.

 

Of course, I hope that your problem will be resolved as soon as possible. But since the issue is something we can't deal on the forum, we'd like to know if you've got something else you'd like to ask. If you have other questions, feel free to ask in here. If you don't have anything else to ask and your problem is solved, please, let us know so we can move this topic to the appropriate section. 

[Elsassisch_Trucker [FR]]

Dear @martinstradal_cz

 

If you have any problem with 2FA, feel free to make a Support Ticket: https://truckersmp.com/support/tickets

 

Sincerely,

[RLC]Elsassisch_Trucker

TruckersMP Support Team

[Kamer]

hello  there 

inn this link, you can review a support team's response to a user with the same problem as you.

 

[TheM4rtin]

Hello,Please write Someone, To turn off My authenticate

[96AV]

Hello Dear @martinstradal_cz

 

The necessary steps to solve the problem are written by Support Manager @MHT_ & Support @[RLC] Elsassisch_Trucker

• Please read the instructions carefully and follow the steps.

 

 

[Ali.]

Hello,

As this topic has been inactive for 3 days, I will now be moving it to inactive. Don't hesitate to create a new topic in the future if you need any further help or contact the Support team directly - https://truckersmp.com/support/

//locked + moved to inactive

[96AV]

Hello,

 
This topic has been inactive for a further 3 more days due to this i will have to move  this topics to Unsolved Topics

If you still need any further help,create a new topic or contact us directly with the support system:https: //www.truckersmp.com/support

 

//Locked and Moved to Unsolved

Sincerely,
DarkOwl
TruckersMP Trial Support