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a_s_42

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Hello @a_s_42,

 

1-) First, reset your modem.

 

2-) Delete the C/ProgramData/TruckersMP folder completely.

 

3-) Delete the C/ProgramFiles/TruckersMP folder completely.

 

4-) Delete the C/My Documents/ETS2MP folder completely.

 

NOTE : Make sure you completely delete the TruckersMP from your computer.

 

5-) Then, verify the integrity of the game files. Steam > Euro Truck Simulator 2(Right Click) Properties > Local Files > Verify Integrity of Game Files.

 

6-) Finally, download Truckersmp again and try logging in.

 

 

Regards.

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hello

 

have you checked your internet?

You may be having a connection problem

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
2. Try clearing your DNS cache, follow this link for the guidehttps://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache
3. Try changing your DNS to Google's one and see if that has any effecthttps://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html
4. Try re-setting your win-sock cache.

step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin).
step 2: once you're in, type "netsh winsock reset catalog" enter.
step 3: type "netsh int ip reset.log hit" enter.
step 4: restart your computer.

Reset your network adapter, firewall and DHCP.

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. https://forum.truckersmp.com/index.php?id=6653.

You type:

netsh int ip reset reset.txt
netsh winsock reset
netsh advfirewall reset 

into a command prompt window

 

also Make sure that the Windows firewall does not block your connection. Open the Windows firewall and say Restore defaults.

c0ab01c8ed1646078c9dfe10439a4d3b.png

 

 

you also can submit a support ticket here for help

https://www.truckersmp.com/support

 

Best Regards

Soul Knight:)

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Thank you for letting us know that your problem has been resolved!

 

Please feel free to open up a new topic in future if you need any other help or contact us directly via the support system. I will now be moving this topic to the appropriate area on the forums.

 

//locked + moved to solved

Kind regards,

Ali.

TruckersMP Senior Support Manager

 

TruckersMP Support System | Knowledge Base | TruckersMP Rules | Feedback System

 

remember we were staring up to those peaks on the horizon +x

 

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