Deleting my account

[DKiller92]

Hey, 

 

Quick question: If i was to delete my account would i be bale to create a new one with the same steam account i used previously.

 

Kind regards

 

DKiller92 

[heyhococo]

Just to say, I’d advise you don’t delete your account if you’re only having technical issues with logging in, any issues you’re having can be resolved either here in the help section or through a support ticket at https://truckersmp.com/support- this will be much quicker than deleting your account and possibly having the same issue again 

[MattR]

Hello Dkiller, 

 

Yes you can delete your account and make a new one but you must wait 14 days. I hope this answers your question.

 

Kind Regards 

MattR

TruckersMP Trial Support

 

 

[DKiller92]

4 minutes ago, MattR said:

Hello Dkiller, 

 

Yes you can delete your account and make a new one but you must wait 14 days. I hope this answers your question.

 

Kind Regards 

MattR

TruckersMP Trial Support

 

 

 Im currently having invalid password and email errors when trying to load into the american truck sim multiplayer. i have reset my password to a brand new one

 

[Soul Knight]

hello

 

20 minutes ago, DKiller92 said:

 Im currently having invalid password and email errors when trying to load into the american truck sim multiplayer. i have reset my password to a brand new one

 

try this steps

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

If none of the above works, then please submit a support ticket here:

https://www.truckersmp.com/supporthttps://www.truckersmp.com/support

 

Best Regards

Soul Knight

[Elsassisch_Trucker [FR]]

Dear @DKiller92

 

A lot of good answers has been given !

Your problem has been solved ? 

 

About your problem, I advise you to make a Support Ticket: https://truckersmp.com/support

 

Sincerely,

Elsassisch_Trucker [FR]

Trial Support

[Guest]

Dear @DKiller92,

 

This topic has been inactive for over 3 days, and because of the inactivity, the topic will be moved to the Inactive topics section.

If you still need help, feel free to DM me. You can also submit a support ticket here: https://truckersmp.com/support.

Thank you for your participation. Have a great day and happy trucking! 

 

/Locked & moved to Inactive due to inactivity.

[EPS!LON]

Dear @DKiller92,

 

This topic has been inactive for 2 more days and because of that, the topic will be moved to the Unsolved topics section. 

Thank you very much for your help and participation. Have a great day!

 

//Moved to Unsolved due to inactivity.