Error message upon login

[cukierkowyziomek]

Edited September 26, 2018 by weezy
Changed title.

[Phonyang]

Hello!

Please update the time and date on your computer and login again later.

[Turysta [PL]]

Reinstalling the game launcher should help.

 

 

Regards

Trucker TurystaPL

 

[cukierkowyziomek]

30 minutes ago, Tudas said:

Witaj!

Zaktualizuj datę i godzinę na swoim komputerze i zaloguj się ponownie później.

Does not help

[[MCG] Kien Giang]

Hello  

Try these

Solution 1:

Turn off firewall or antivuris programs on you computer and try again to join the game.

Solution 2:

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

Solution 3:

• Open any VPN program and try again.
• Turn off firewall and anti-vuris programs.
• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
• Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Solution 4:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10

3. Install these two programs

• .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
• VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Also look at these topics

 

[Soul Knight]

hello

try this solutions

 

Solution 1

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as admin

 

Solution 2

> Update your graphic card driver.

> Take care not to play in busy areas.

> Pull down your graphics settings.

> You maybe need a new profile,delete old and get a new one.

> Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

> Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

> Delete file Documents/ETSMP (Please before deleting,backup this file)

> That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

> Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

 

 

you alsocan read this topic to solve your problem

 If this still cannot solve your problem,don't hesitate send support ticket https://www.truckersmp.com/support

 

Best Regards

Soul Knight

[User_9806]

Hello there buddy,

Please let us know your question is answered now  

[Dr'Dri]

Hello, @cukierkowyziomek

This topic has been inactive, which will be blocked and moved to "inactive topics".
Remember that if you have questions, problems, etc. You can contact the support team through a ticket.

Regards

Dr'Dri

//Blocked and moved to inactive topics

[EPS!LON]

Dear @cukierkowyziomek, 

 

Now, this topic has been inactive for 2 more days and because of that, the topic will be moved to the Unsolved topics section. 

Have a great day! 

 

Sincerely,
Epsilon

//Moved to Unsolved due to inactivity.