Problem with login on MP

[Guest]

Hi guys. I have a big problem with MP. Whenever  I try to log to MP i have error "Invalid email or password" (despite this I can easly log on the website). A solution from this topic https://forum.truckersmp.com/index.php?/topic/67085-problem-with-login-on-mp/ don't work. Is there any chance I can play again on MP?  

[Soul Knight]

hello

1.Enter to the site with E-Mail, which he/she register on the site, not his/her game nickname, or Steam nickname;
2. Write his/her E-Mail and password in Notepad, and then copy them one by one paste in the login window, if he/she not sure that his/her login and password is correct writing by himself/herself;
3. If none of the above advice does not help the situation, try to reset his/her password and log in again;
4. Do not use a password or E-Mail any symbols, password must being only characters and numbers;
5. Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer he/she can't to connect also;
6.His/Her e-mail address from a Steam account must match the email address used when he/she registered on ETS2MP site. This is a very important point!
7.Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";

If none of the above works, then try these:
1) Go on Documents-ETS2MP and delete client.edc
2) Write his/her password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

If none of the above works, then please send us a ticket over Support system here

 

Best Regards

Soul Knight

[Souza_BR]

Hello,

 

- I recommend that you open a ticket stating your problems and that the common solutions did not work.

 

- To Open Your Ticket, Go To: https://truckersmp.com/support

 

Kind Regards
Souza
Brazil - RJ

[Asatelon]

Hello there, 

 

has your problem been resolved with the answers given by the members above? 
Please let us know as soon as possible.

 

Kind regards,

Asatelon

TruckersMP Support

[Kamer]

Hello @MrSiwy !

 

-First you will login to the site with your email address. Nickname, Steam Nickname or Game Nickname should not be.
-Email address and password after writing a text document and copy and paste the text on the game screen.
- If you cannot log in, reset your password.
- There should be no symbols in your password.
-Steam family sharing should be closed.
- Your membership of your TruckersMP and your Steam membership must be on the same mail.
- Your profile should be public.
- If you have already done so, please create a ticket at https://truckersmp.com/support !

[Guest]

Nothing works... What should I do now?

[User_9806]

Topic owner, deleted the account

 

Locked and moved to Unsolved Topics