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Administrative Complaints


Aegean3

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Hello;

 

I've been banned for no reason yesterday. I've appealed and I'm finally unbanned today. Unfortunately I couldn't play the game yesterday because of irresponsible game mod who doesn't even watch the proofs before punishing players.

I've asked for administrative complaints link/e-mail in my appeal but probably the game mod in question just ignored my request and didn't give me the contact link for the administrative complaints. He just said "I am really sorry, there was misunderstanding between two trucks. The ban will be replaced with "@BANBYMISTAKE" and removed." instead of giving me the administrative complaints link/e-mail.

 

I'd probably remain banned if I didn't record when the vehicle crash happens. Here is the video which some person used to report another person:

The video that made me banned for no reason.

 

And my perspective:

EGEKAN

 

As you CLEARLY see I have done nothing and I've been banned for this. I'd like to make an administrative complaint against the game mod that banned me without watching the proofs carefully.

 

In short, could you guys give me a link or e-mail for this?

 

Best regards.

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9 minutes ago, egekan3 said:

Hello;

 

I've been banned for no reason yesterday. I've appealed and I'm finally unbanned today. Unfortunately I couldn't play the game yesterday because of irresponsible game mod who doesn't even watch the proofs before punishing players.

I've asked for administrative complaints link/e-mail in my appeal but probably the game mod in question just ignored my request and didn't give me the contact link for the administrative complaints. He just said "I am really sorry, there was misunderstanding between two trucks. The ban will be replaced with "@BANBYMISTAKE" and removed." instead of giving me the administrative complaints link/e-mail.

 

 

 

Hello,

 

The only way to give feedback about a  staff member is by making a feedback ticket. Link below. 

 

 

https://truckersmp.com/feedback

 

Regards,

☆ Arctic Wolf ☆

 

 

Stay happy and safe

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hello

you can this rules

 

§5.4 - Appealing and filing a complaint

If you have been banned, you have the right to appeal the ban at https://truckersmp.com/appeals. If you feel that your ban appeal is not handled correctly or that you want to file a complaint against a staff member, use our feedback system. This feedback system is your last option. Any decision made by high ranked staff members will be final and cannot be appealed in another way. Evidence for bans is required to be available for the duration of the ban plus 1 month. It is not possible to contact any member of the TruckersMP staff about bans that expired over a month ago.

 

and you can make a feedback here:

https://www.truckersmp.com/feedback

 

but in my opinion,as you said above

10 minutes ago, egekan3 said:

. He just said "I am really sorry, there was misunderstanding between two trucks. The ban will be replaced with "@BANBYMISTAKE" and removed."

admin has apologized and has removed your error record.

I don't think it's necessary to make a feedback  again.

 

 

Best Regards

Soul Knight:)

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I've made a feedback and requested a punishment from management staff for causing player victimization. The only thing I can do is waiting until I get an answer for now. Topic can be locked. Thank you for your time :)

 

 

1 hour ago, Soul Knight said:

hello

you can this rules

 

§5.4 - Appealing and filing a complaint

If you have been banned, you have the right to appeal the ban at https://truckersmp.com/appeals. If you feel that your ban appeal is not handled correctly or that you want to file a complaint against a staff member, use our feedback system. This feedback system is your last option. Any decision made by high ranked staff members will be final and cannot be appealed in another way. Evidence for bans is required to be available for the duration of the ban plus 1 month. It is not possible to contact any member of the TruckersMP staff about bans that expired over a month ago.

 

and you can make a feedback here:

https://www.truckersmp.com/feedback

 

but in my opinion,as you said above

admin has apologized and has removed your error record.

I don't think it's necessary to make a feedback  again.

 

 

Best Regards

Soul Knight:)

I'd probably remain banned if I didn't record when the vehicle crash happens. This  can't be ignored and an action against the game mod in question MUST be taken as soon as possible.

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I'm happy to hear that your question has been resolved. I'll be moving the topic to the appropriate location. ^_^

 

 

// Closed and moved to resolved.

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DJFrontier | TruckersMP  - Retired Team Member ||| Languages:  English ??  | Portuguese ??

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Staff Member since September 11, 2018 to July 19, 2021

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