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My friend have problem when he want loggin

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hii my friend need help

When he buy ETS2 they make an account on TruckersMP and when he want to play and when he write his email and password they say "Email or password is invalid" but he is mean his wrong write his email or pass and he is try my acc (email and pass) but they also doesnt want work and they also say "Email or password is invalid" and he watching on yt and one man say to try support Truckermp they help him and that is it 

Im try all stuffs and they not help me but guys pleasee helpp mee

 

" theses credentials do not match our records" 

 

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Your friend's problem might be caused by a few different reasons. Before doing anything else, he should check whether the symbol @ is correct. Tell him to copy this symbol exactly from here to the website login form.

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Hello there

-You will first login to your site with your email address. Nickname, Steam Nickname or Game Nickname should not be.

-Enter your e-mail address and password in a text document and then log in to the game screen using the copy and paste method.

-If you can not log in, reset your password.

-You should not have a symbol in your notebook. It should consist only of letters and numbers.

-The family must be off-line.
Your Steam membership must be on the same email as your TruckersMP subscription.

-Your profile must be open for everyone.

 
If your issue is still unresolved: Create a ticket at https://support.truckersmp.com/.

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hello

Do you have another Steam Account that is not linked with your TruckersMP?

If so then you have to login with the steam account that is linked with your TruckersMP account.

 

Best Regards

Soul Knight:)

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Hello,

 

This topic has been inactive for more than 3 days and because of that, the topic will be moved to the 'Inactive topics' section. If you want to get it removed again, feel free to contact me.

 

Best regards,

AdaBey

-TruckersMP Trial Support

 

//locked and moved Inactive Topics

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