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2 minutes ago, konfig0 said:

Why hold a survey to people who do not touch the mod at all anymore? It should be based on (recent) experiences. Therefore the minimum is once a week, else you can not answer the survey properly.

 

It's set up like that simply so people do not spam in their responses, without verification it has no use as anybody can write things as much as they want. We're not going to use the survey against anybody, I don't know on what you base that on but I'm sure you can't provide that statement with arguments / proof.

Why hold a survey for those who don't touch the mod? Excuse me I do also recall you have a forum section of the survey. So maybe I was filling it in for the purposes of the forum, which I use regularly. You need to realise you have not covered all the options. Which gives you false information. If I answer I use the mod once a week. that's giving you false information. Making the whole survey a biased answered survey.

Well actually I could actually provide proof. but then you would ban me for some kind of breach or something.

Surveys don't need verification. How do you think the big companies deal with it? they just deal with the non legitimate information like grown ups. 

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1 minute ago, DJ Jefferz said:

Why hold a survey for those who don't touch the mod? Excuse me I do also recall you have a forum section of the survey. So maybe I was filling it in for the purposes of the forum, which I use regularly. You need to realise you have not covered all the options. Which gives you false information. If I answer I use the mod once a week. that's giving you false information. Making the whole survey a biased answered survey.

Well actually I could actually provide proof. but then you would ban me for some kind of breach or something.

Surveys don't need verification. How do you think the big companies deal with it? they just deal with the non legitimate information like grown ups. 

We are not a company, this is a community and we want the user input to improve our services. We chose for verification, as it makes things much clearer. There are plenty of people who'd enter the survey multiple times and therefore give us false information.

We are not looking for that, we are looking for genuine feedback and user experiences. And not 10 entries from 1 person.

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2 minutes ago, konfig0 said:

We are not a company, this is a community and we want the user input to improve our services. We chose for verification, as it makes things much clearer. There are plenty of people who'd enter the survey multiple times and therefore give us false information.

We are not looking for that, we are looking for genuine feedback and user experiences. And not 10 entries from 1 person.

I never said you were a company. So don't take words out of my mouth. You chose for verification because you want to associate someone with what their writing. Theres still a loophole in the system anyway, Google only allows links in validation not specified links. So whats to stop someone just pasting the TMP homepage?
Besides Still doesn't account for the fact you don't give all the options in the survey. 

Just now, ScaniaFan89 said:

@DJ Jefferz Your just gonna start a fight you don't want, while both make good points its just gonna get heated fast....

I'm not starting any fight.. I didn't choose to directly reply to myself. 

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4 minutes ago, DJ Jefferz said:

I never said you were a company. So don't take words out of my mouth. You chose for verification because you want to associate someone with what their writing. Theres still a loophole in the system anyway, Google only allows links in validation not specified links. So whats to stop someone just pasting the TMP homepage?
Besides Still doesn't account for the fact you don't give all the options in the survey. 

I'm not starting any fight.. I didn't choose to directly reply to myself. 

Nothing to stop them, however those entries will be deleted afterwards. 

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2 minutes ago, DJ Jefferz said:

I'm not starting any fight.. I didn't choose to directly reply to myself. 

I meant your gonna end up having one with konfig. It would be nice to remain anonymous but then anyone could spam it though it says our email wont be used to identify us, is that true...they must know whos said what? I wonder what data we gave during the survey but what can we do....nothing, not gonna go there now

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Just now, konfig0 said:

Nothing to stop them, however those entries will be deleted afterwards. 

So you're just going to delete answer which may be legitimate? That's making it biased then. That defeats the whole object of a survey if your manipulating which responses you choose to look at.

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2 minutes ago, DJ Jefferz said:

So you're just going to delete answer which may be legitimate? That's making it biased then. That defeats the whole object of a survey if your manipulating which responses you choose to look at.

We demand a profile link, if that's too hard then yes those entries will not be looked at - like I said, we are looking for genuine and legitimate feedback.

Many people have replied already, almost all of them with their profile link. 

 

It's not manipulating, it's looking at feedback which has been entered accordingly to our wishes. 

 

The survey is voluntarily, you choose whether you want to submit or not. We are not going to use it for anything else than to improve this community & mod.

 

 

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13 minutes ago, ScaniaFan89 said:

I meant your gonna end up having one with konfig. It would be nice to remain anonymous but then anyone could spam it though it says our email wont be used to identify us, is that true...they must know whos said what? I wonder what data we gave during the survey but what can we do....nothing, not gonna go there now

The fact that we specifically state how and why certain data is used limits how we can use it on a legal level to that specific limitation.

 

9 minutes ago, DJ Jefferz said:

So you're just going to delete answer which may be legitimate? That's making it biased then. That defeats the whole object of a survey if your manipulating which responses you choose to look at.

In every survey, wether it is your university research, a survey in your local area for a certain project,... there is a phase for data cleaning in which you filter out invalid data that doesn't meet a predetermined set of criteria. In our case that is proving that you are a registerd TruckersMP user so that we can filter out entries from random internet trolls that have nothing to do with TruckersMP. (And at the time I write this over 400 other users don't seem to have an issue with it)

And this is all I will say about this particular subject as I don't want to keep talking in a useless, endless discussion.

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@Prime Fair enough, can i point out i wasn't looking for trouble with that comment just alerting them it could start it.

 

Thanks for the survey, hopefully it will all be taken into account be it positive, negative or neutral :)

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2 minutes ago, konfig0 said:

We demand a profile link, if that's too hard then yes those entries will not be looked at - like I said, we are looking for genuine and legitimate feedback.

Many people have replied already, almost all of them with their profile link. 

 

It's not manipulating, it's looking at feedback which has been entered accordingly to our wishes. 

 

The survey is voluntarily, you choose whether you want to submit or not. We are not going to use it for anything else than to improve this community & mod.

 

 


I could talk to a brick wall and that might listen better. The point is that your asking people to link themselves to to something their saying about TMP. Automatically people are suspicious when you ask for this as they wonder if it will effect them in the future. 

It is manipulating if your deleting what could be potentially useful data to you. Your picking and choosing what you want to see based on if someone wants to link themselves to it or not. That's full on biased. 

Your going to use it to improve? I'll see that when I believe it. Maybe you should look at all the previous information you already have. feedback tickets, all the suggestion posts,  the highers Q&A. You have plenty of things to be looking at feedback wise. This to me feels just a front to people to pretend you're interested in how the TMP community feels. When you're already telling us your deleting posts and information.

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Personally, i believe the Survey was a good idea. It allows fast a and easy way for them to collect data they require. It is better than the long winded feedback system for this kind of data collection. 

(I made a few points about contacting Upper Staff via the feedback system, hopefully this will be seen and taken note of) 

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5 minutes ago, DJ Jefferz said:


I could talk to a brick wall and that might listen better. The point is that your asking people to link themselves to to something their saying about TMP. Automatically people are suspicious when you ask for this as they wonder if it will effect them in the future. 

It is manipulating if your deleting what could be potentially useful data to you. Your picking and choosing what you want to see based on if someone wants to link themselves to it or not. That's full on biased. 

Your going to use it to improve? I'll see that when I believe it. Maybe you should look at all the previous information you already have. feedback tickets, all the suggestion posts,  the highers Q&A. You have plenty of things to be looking at feedback wise. This to me feels just a front to people to pretend you're interested in how the TMP community feels. When you're already telling us your deleting posts and information.

I guess the argument of talking to a brick wall goes both ways..

 

It is not manipulating if that data is infact not use-able for us, since it doesn't meet the requirements of our survey.

 

However, since it's turning into an endless carousel I will stop responding now. You can contact me on Discord if you have a legitimate question, which isn't about the stuff you've already said (and received answers to).

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Honestly,

 

I don't understand why there is an argument in this post. TMP are asking for feedback from you as players. Here's your opportunity so why are you complaining? Stop acting so childish and be happy. 

 

In my opinion this is a good idea as it will give our players a chance to give their view upon TruckersMP and what route they want to take to make TMP better. 

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1 minute ago, konfig0 said:

I guess the argument of talking to a brick wall goes both ways..

 

It is not manipulating if that data is infact not use-able for us, since it doesn't meet the requirements of our survey.

 

However, since it's turning into an endless carousel I will stop responding now. You can contact me on Discord if you have a legitimate question, which isn't about the stuff you've already said (and received answers to).

Nice so the typical TMP comes into play again.. Sit down and shut up is what I'm being told to do here.

The data is perfectly usable. Whether it has a TMP profile in it or not you could still get the same responses and use the same data. There is no real legitimate reason to use TMP profiles. Anyone could use one of the over 2 million accounts. I could make several posts using different accounts. So having a TMP profile link for "verification" is a load of rubbish.

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@DJ Jefferz I think the best thing for you to do is quit while you think you're ahead.

 

You know I conduct the TruckersMP survey towards the end of each year to find out who the communities favorites are, this too goes through a stage of data cleansing to filter out rogue information. It's just how surveys work.

 

I know you think you mean well, but (and im being honest here) how truckersmp decide to carry out a survey has nothing to do with you since your not on the team anymore. The decision to use verification of the TMP profile means the team can verify that the users who have answered are current users, registered with the community, at no point did I read that this is an anonymous survey.

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6 minutes ago, WTLVTC - Smalley said:

Honestly,

 

I don't understand why there is an argument in this post. TMP are asking for feedback from you as players. Here's your opportunity so why are you complaining? Stop acting so childish and be happy. 

 

In my opinion this is a good idea as it will give our players a chance to give their view upon TruckersMP and what route they want to take to make TMP better. 

 

They're genuine concerns. Whether it was intentional or not, allowing someone to be identified by a survey instantly makes it biased no matter how hard the person tries to be neutral. When you know who has answered, your own preconceptions are then applied to that survey. 

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1 minute ago, .::Cheetah::. said:

@DJ Jefferz I think the best thing for you to do is quit while you think you're ahead.

 

You know I conduct the TruckersMP survey towards the end of each year to find out who the communities favorites are, this too goes through a stage of data cleansing to filter out rogue information. It's just how surveys work.

 

I know you think you mean well, but (and im being honest here) how truckersmp decide to carry out a survey has nothing to do with you since your not on the team anymore. The decision to use verification of the TMP profile means the team can verify that the users who have answered are current users, registered with the community, at no point did I read that this is an anonymous survey.

So GG you start by backseat moderating. 

Data cleansing is fine. but the data cleansing of this survey is just biased and manipulated. Deleting a survey based on the fact they wern't willing to identify themselves is like pointing a gun at someones head and forcing them to say "TMP is the greatest community ever."

I've covered several issues here but none of the staff want to listen. I've raised about the answers not covering fully and about how the TMP link is forcing us to identify ourselves and link us to the comments we make. This alone will not allow people to truly speak openly.

But the staff decided to argue the points and make it up as they went along.

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1 minute ago, WTLVTC - Smalley said:

@TrademarkGamer

 

When I am at college I am always being asked for my College ID when I do surverys. It's no difference here.  And I assume it's the same for your college. 

He has a point, when Greggs did the one for pastie tax or whatever it was called you had to write your address & post code down then your signature. 

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Question:

 

Would you like a completely filtered outcome with accurate results.

Or:

An unfiltered anonymous survey which may have been answered multiple times by the same person, which does not give us an accurate image of what people want (which if we then start doing things, people will complain about because it is not what they entered in the survey!)

 

Seems like whatever turn you take, it's never the correct one. 

 

edit: @TomW88 thank you for your feedback!

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Just now, TomW88 said:

@DJ Jefferz are you just salty because they removed you or whatever? 

 

I've left some my constructive feedback ;)

No, If you read the conversation you'd realise there's some points I'm trying to make.

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