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I can not enter! TruckersMP


lord17127621

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Hello,

 

  • First, set the game folder as the folder you selected when loading the game via Steam
  • Don't using a Latin characters in your password. For example (ş, ü, ö, İ, ğ, ı, ç)
  • Make sure you play the game for 2 hours.
  • Copy and paste the password into a notebook.
  • Steam family sharing should be turned off.
  • Your membership to TruckersMP and your Steam membership must be on the same mail.
  • If the problem is still not solved, create a ticket. https://truckersmp.com/support

 

Best regards.

Sincerely,
AdaBey

Former TruckersMP Game Moderator

Support of the Year 2018

 

Official Rules Official Turkish Rules | Support Ticket | Steam How to become a Game Moderator?

 

¯\_(ツ)_/¯

SometimesTheUglyTruthCanBeBeautiful

Nothing last forever.

 

 

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Hey dear @lord17127621

Please follow my steps : 

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;  ------- TruckersMP - Account - Settings - Account Settings  /// https://truckersmp.com/profile/settings#account

- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";   -------- :  https://prnt.sc/j4gkew

 

If none of the above works, then try these: 
 

1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

 

 Also you can check this topics : 

 

 

 


If none of the above works, then please send a ticket over Support system. : https://support.truckersmp.com/

 

Have a great day :) 

Regards ! 

Mr.Wolf

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Hello, follow the steps:

  • Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.
  • In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.
  • Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.
  • Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).
  • You need at least 2 hours of single player play. (I suggest 4 hours of single player)
  • In addition this videos will be useful
  • Also you can get support here by creating a ticket

Good luck with!

Best regards

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Hi lord17127621 !

 For your problem try to follow the next steps:

1) Be sure that you write the email, not the TMP username or Steam username.

2) Be sure that you write the correct email address, with "@" symbol and if you have "@yahoo.com","@gmail.com","[email protected]" etc.

3) Be sure that you have the right keyboard language, so "ENG" or another language.

4) Create a Notepad on your desktop and write your email and password, start the game in mp and paste the informations.

5) A very important point is that you need to have the same email with your steam email address. So you have to have "[email protected]" in TMP login and "[email protected]" in steam. If you don't have it so, go here https://truckersmp.com/profile/settings, account settings and change the email to have same with your steam account.

6) Go in documents folder>ETS2MP and delete the "client.ecd". Start the game and paste again with CTRL+V (STRG+V for german keyboards) your log in informations. If didn't work, please write to us again!

 

Thank you!

Kind regards,

VampireOfSnake

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