Error with Screenshot

[ReborNAirSoule]

Hi, when I go to play truckersmp, it sais "an error occurred while contacting our update servers"
I tried all i found, but no one works for me.

 

Here is a Screenshot

[Guest ^^Mr.Wolf^^ ~[CZ/ENG]]

Hello mate  

For me it will be a problem about : Insufficient memory

Please try this step : 

1. Try to clear your temp files : https://kb.wisc.edu/page.php?id=15141 

https://imgur.com/a/gXl0eSe

2.Start the Launcher as Administrator 

Please you let me know , if my step help to solved your problem 

Good Luck 

Best Regards

Mr.Wolf 

 

[Guest enestrcn7]

Hi,

Check this out. You will find the solution to your problem.

 

Quote

 

 

[Akoa]

Hey,

 

Press the Windows Key + R (Win+R) on your keyboard

Enter "%programdata%" and press Enter (without the quotes)

Find the folder "TruckersMP" and delete that folder.

Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

Open The Launcher with admin privileges and click "Install Available Updates" 

[HelmeS]

Hello,

This has been an issue that has been widely reported here on the forum, and thus there is lots of topics on the same issue as this. Firstly, you can take a look here at the launcher issues (yours is listed at the bottom, with an example screenshot):

In addition, taking a look at some other topics with possible solutions already given would be a good idea.

Also you can check topic about your problem : 

Best Regards,

[Guest Frosty.]

Hello,

 

Several answers have been given, and now I'd like to know if your problem has been solved.

You can let us know by marking the best answer.

 

Thank you

[ReborNAirSoule]

Hmm i tried all this,

but it does not work for me :/

I have no Ideas why

[Gainer]

Hello, try this steps:

• If you are using Win 7 make sure you have Service Pack installed.
• Try to run the TruckersMP as administrator.
• If you are using any mods turn them off
• Make sure you put correct path when you install the TruckersMP - default path is: C:\Program Files (x86)\Steam\steamapps\common\Euro Truck Simulator 2\
• Turn off antivirus 
• Turn off firewall
• In additon this video will be useful

Cheerio!

With all respect

[Soul Knight]

hello

have your problem been solved?

if not, try this steps

 

1.Make sure you have the latest .Net Framework

2.Clean your temp files with CCleaner

3.Check your temp files path and make sure it's located at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache

4.If you don't have "INetCache" folder make a new folder and name it "temp" and then open the Windows temp settings and choose the new path.

 

Best Regards

Soul Knight

[AdaBey]

Hello,

 

Try to clear your temp files: https://kb.wisc.edu/page.php?id=15141

 

Best regards.

[[MCG] Kien Giang]

Hello  

Follow these guides:

Solution 1:

• Download Ultrasurf.
• Run Ultrasurf.
• Open TruckersMP in Administrator Mode.
• Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
• Exit Ultrasurf 

Solution 2:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.)

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

• .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344
• VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Solution 3:

The launcher cannot connect with the TruckersMP server to download the updates. Restart your router and stop any other updates that may use all your bandwidth. Also make sure your Firewall/Antivirus is not blocking the launcher.

[NeonLeon]

Hey @ReborNAirSoule, 

 

Hey,

first of all please deactivate the following programmes:

1.) Windows Firewall
a) Open the control panel
Click on Windows Firewall
c) If the Windows Firewall is enabled, the Windows Firewall state will be On. To turn it off, in the left navigation pane, click on Turn Windows Firewall off.
d) In the Customize Settings window, select Turn off Windows Firewall and click OK.

2.) Windows Defender
a) Open Windows Defender Security Center.
Click on Virus & threat protection.
c) Click the Virus & threat protection settings option.
d) Turn off the Real-time protection toggle switch.

Once you've completed the steps, the Windows 10 antivirus will disable its real-time protection temporarily, which is more than enough time to install applications or performing a task that was getting blocked by the feature.
However, because this is a temporary solution, the next time you restart your computer Windows Defender Antivirus will re-enable automatically on your machine.

3.) Anti Virus Program

 

Best regards,

NeonLeon

 

[-Tomukas-]

Hello Mate  

 

According to the screenshot you gave us, I think the computer is 32 bits and so you can't enter TruckersMP. If the computer is 64 bit, the drivers for the game components of your computer should be missing, I'll give you a program called Driver Booster to update all the game components and after downloading this program this program will show you how many missing drivers are involved in the game.

 

[MrCipr]

Hi @ReborNAirSoule,

 

Several answers have been given, and now I'd like to know if your problem has been solved.

 

Thank you.

 

MrCipr

TruckersMP Support

[MrCipr]

Hi @ReborNAirSoule,

 

this topic has been inactive for over 3 days and because of that, the topic will be moved to Inactive topics.

If you still need help, you should create a support ticket: https://support.truckersmp.com.

 

Best regards.

 

MrCipr

TruckersMP Support

 

//Locked & moved to Inactive due to inactivity

[MrCipr]

this topic has been inactive for next 2 days and because of that, the topic will be moved to Unsolved topics.

 

If you still need help, you should create a support ticket: https://support.truckersmp.com.

 

Best regards.

 

MrCipr

TruckersMP Support

 

//Moved to Unsolved due to inactivity