SouNNNdEr22 Posted July 23, 2018 Share Posted July 23, 2018 Hello, one player hitted me 2 times in a row and i want to make a complaint, i have proof video, but i dont know where to make complaint. Thanksss Link to comment Share on other sites More sharing options...
1 NeonLeon Posted July 23, 2018 Share Posted July 23, 2018 Hello @SouNNNdEr22, There are two ways to report users within TruckersMP - Either by reporting in-game or by using the website if you have sufficient evidence. Ingame Reporting In order to report in-game, you first need to open the tab menu and right click in order to get access to a mouse cursor. Click on the user that you wish to report, select the reason and an In-Game Administrator will see to the report as soon as possible. If a player disconnected from the game, click on the history button towards the top right of the tab menu, there, you can report the user. When reporting users, please remember that an admin might not be online at that current moment in-time. However, when an admin is online, and they view your report, they have access to a form of replay feature, whereby they can see the last 2 minutes before you reported a user. If they ban for it, you will get a chat notification stating this. Website Reporting To report on the website, you require some form of evidence to prove that the user is breaking rules, this can either be video proof or photographic proof. In order to create a website report, navigate to the reporting page: truckersmp.com/reports (you need to be signed into the website to access it). When you're on the reports page, you need to click 'New Report' in order to create your report. You need to obtain the user's TruckersMP ID, there are many ways to do this, one of the easier ways of doing this is by searching their username into the TruckersMP website, once you've found the perpetrator's account, copy their TruckersMP ID from the URL present within the URL (truckersmp.com/user/[TMP ID]). Creating remainder of the report is quite self-explanatory, just be as truthful as you can as you can. When providing evidence, ensure that the admin doesn't have to physically download the video and play it, this is time consuming for the admin and overall un-necessary. Please remember, when providing video evidence to administration, they reserve the right to re-upload the video, as stated in the terms and conditions of reporting - This means that the TruckersMP administration could potentially use the video against you. Therefore, just remember this saying 'Just because someone else breaks a rule, it doesn't give you the right to'. By default, you can only have 10 open reports at a given time. However, as more reports get positively rated, you will gradually be able to create more at a given time. Lastly, please remember that insulting the administrator in any way within a report could result in a punishment for yourself. Link to comment Share on other sites More sharing options...
1 BubbleMuscles Posted July 23, 2018 Share Posted July 23, 2018 Hello Here is the process ,how to report someone Link to comment Share on other sites More sharing options...
0 Guest Posted July 23, 2018 Share Posted July 23, 2018 Upload the video onto YouTube, then go to https://truckersmp.com/reports/create to create a report. But first you have to know that player's TMP ID (not in-game ID). Link to comment Share on other sites More sharing options...
0 SuperMouse Posted July 23, 2018 Share Posted July 23, 2018 You can make a report at https://truckersmp.com/reports/create To find their TruckersMP ID in the search bar, search for their username in the clip. Then the URL will have a number n it at the end which is their ID. Fill in the rest of the details and a member of staff will look at it and make a decision. Hope this helps, SuperMouse Link to comment Share on other sites More sharing options...
0 LordBenji Posted July 23, 2018 Share Posted July 23, 2018 This thread should belong in help section. Also it has been said in previous comments on how to report a player. Link to comment Share on other sites More sharing options...
0 Lukavsky TMP Posted July 23, 2018 Share Posted July 23, 2018 //Moved to Help Languages : English,Bosnian,Croatian,Serbian,Slovenian Rules || Let us know your Feedback || Appeal your Ban || Create Support Ticket || Report a Player Happy Trucking Link to comment Share on other sites More sharing options...
0 Soul Knight Posted July 23, 2018 Share Posted July 23, 2018 hello there are still something you need to know before you report someone read this topic please Best Regards Soul Knight 寻求帮助 I 规则 I 中文板块 I 封禁申诉 I 反馈 I 招聘 Link to comment Share on other sites More sharing options...
0 Armonk Posted July 24, 2018 Share Posted July 24, 2018 Hello @SouNNNdEr22, The correct answer has been given to this question. Just wondering if I can now move this topic to solved? Kind Regards, Armonk Link to comment Share on other sites More sharing options...
0 Ionia Posted July 24, 2018 Share Posted July 24, 2018 The best answer marked and moved to solved. Link to comment Share on other sites More sharing options...
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SouNNNdEr22
Hello, one player hitted me 2 times in a row and i want to make a complaint, i have proof video, but i dont know where to make complaint. Thanksss
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