cant connect to server

[Euqesni]

[HelmeS]

Hello,

Un-install TruckersMP and then go and download the latest version from here: https://truckersmp.com/download then when you extract the executable what I want you to do is run it as an administrator, (right click, run as admin) and install.

 

visual picture

So you get to the login screen, press login (with the server selected) and it shows that message?

 

You see that specific message is pertaining to the ETS 2 base game so this is an issue with the mod either not detecting that you have the latest version installed or something else is bugged.

 

As a last resort if none of the above solves your issue.

 

Completely re-install ETS 2, once re-installed open and choose Direct X 64 bit, then go into game and play a short job or something.

Exit and re-install TruckersMP again (as admin)

Open TruckersMP (as an admin)

See if the issue is resolved.

 

If the issue is still present even after trying these methods then please contact the official support team via this link who can help you further

 

https://support.truckersmp.com/index.php?a=add

 

Also you can look this topic about your problem : 

 

 

Regards,

[AshlynsGaming]

Hello,

 

Have you tried restarting your internet?

 

Kind regards,

-Arctic Wolf l Viva Trucking 

[DeniizD]

 

 3. Connection Problems > Internet connection issues

[Guest]

Hello,

Please follow these steps:

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems,
2. Try clearing your DNS cache, follow this link for the guide, https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache
3. Try Do a dns flush,you can get help this guide,https://www.wikihow.com/Flush-DNS
4.  Try Clearing the ARP Cache,https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/
5. If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television,
6. Using a VPN service to allow for a possibly stabler connection to the game servers via better routing.
7. Open up your Task Manager by pressing Ctrl+Alt+Del on keyboard and see if there are some updating services running in the background processes , E.g: Adobe IPC Broker service,or any form of updater service which updates softwares you use in the background.

And 

You can take a look at this topics:

Spoiler

 

 

[Guest]

Dear @gametrex

 

It seems that you have problem with your router.

Can you please turn of you router and unplug power cable and wait 30sec and plug it in again,

Also restart your computer aswell.

 

Or you can try follow this steps by this topic!

 

 

I hope your issue gets resolved once for all.

 

Kind Regards

Total EDM

TruckersMP  Support Team

[AdaBey]

Hello,

 

"Start by restarting your router. If this doesn't help make sure you have all other connected devices to your network disconnected and try to play with cable if you are over Wi-Fi. If you keep having connection problems try to open the specific ports: 42860, 49200, 42890. Also set Google DNS, 8.8.8.8 and 8.8.4.4 "

 

 

Best regards.

 

 

[Armonk]

Hello @gametrex,

 

There are multiple helpful answers here! Just wondering if they have helped you in solving your issue!

 

Kind Regards,

 

Armonk

[[MCG] Kien Giang]

Hello  

Follow these guides:

Verify the router or modem if the "UPNP" option is active, you usually find this option in the configures of your modem / router entering through the IP, for example: "192.168.1.1".

 

If it still doesn't work, try these:

Solution 1:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

• .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344
• VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Solution 2:

1. Reset your network adapator

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653

You type 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

In to a DOS window (Comand Prompt).

 

2. 

Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

Resetting your network adapter http://www.home-network-help.com/netsh-winsock.html

Clearing your DNS Cache https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Changing DNS to Google's Public DNS, https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

 

You can also try resetting the Winsock Catalog

Click on windows search program and type "cmd" enter

Once you're in, type "netsh winsock reset catalog" enter

Type "netsh int ip reset.log hit" enter

Restart your computer

Additionally, 

https://kb.wisc.edu/page.php?id=6653

 

Solution 3:

Clear your PC's temp files with CCleaner, https://www.ccleaner.com/ccleaner/download

Do a dns flush, https://www.wikihow.com/Flush-DNS

Press CTRL+ALT+DEL keys and open the Task Manager see if there are some updating services running in the background processes (Example: Adobe IPC Broker service,or any form of updater service),

Disable any unwanted programs you dont want running and hogging internet, https://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/

If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television

Purchasing a Cat6 Ethernet Cable and so connecting through cable instead of wirelessly

Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

Resetting your network adapter https://www.home-network-help.com/netsh-winsock.html

Using a VPN service to allow for a possibly stabler connection to the game servers via better routing

[DeniizD]

Timeout

 

Solution:

Update/finish Windows Updates.

 

____________________________________________________________________________________________________________________________________

 

Internet connection issues

 

Possible Solution:

Start by restarting your router. If this doesn't help make sure you have all other connected devices to your network disconnected and try to play with cable if you are over Wi-Fi. If you keep having connection problems try to open the specific ports: 42860, 49200, 42890. Also set Google DNS, 8.8.8.8 and 8.8.4.4 

 

Make sure Windows Firewall is not blocking the connection. Start by opening Windows Firewall and Restore defaults.

 

If none of these work you could try to clear your Hosts file, enable DHCP, Flush DNS Cache, Clear ARP/Route Table with the tool that is provided below.

 

 

Here is another tool for tweaking your network card

https://www.speedguide.net/downloads.php

 

Select your connection speed, hit "Optimal" and restart your PC. If you know what to do or you have read somewhere about recommended settings for games you can also use custom settings.

Last, if you have any problem for using this program you can change your settings back by selecting "Windows Default".

____________________________________________________________________________________________________________________________________

 

Optimize your Wi-Fi if cable is not an option.

Phones are known to cause ping problems really ofter when it tries to sync or backup photos or settings, e-mails etc to the cloud, because it maxes your upload speed in conclusion to get high ping.

You said that you play over Wi-Fi. Playing games over Wi-Fi is not recommended at all, there are many factors that could cause you ping problems.

 

1.Distance, obstacles

2.Adapter and router protocol(B, G, N, AC)

3.Neighbourhood Wi-Fi activity.

 

The simplest test that you can do to achieve a better result is to download a Wi-Fi Analyzer to your phone and try to choose a channel that is not used at all or a channel that doesn't confict your peak signal with

a random one.

 

I've noticed it for myself as well because if i connect my phone to my Wi-Fi i can reach 2800ms while it is syncing.

[Guest Cowie]

Hello, Bonjour,

As you may or may not know, forum topics in the help section with no comment after 3 days will be locked and moved to inactive topics, and this one will also go due to inactivity. Thanks for understanding.

If you have further questions, please do not hesitate to message me on the forums private message. I will get back to you as soon as I can.

Thanks again.

//Locked and moved to inactive topics.

[Guest]

No reply from the topic starter since 13 July.