Connection Error - An error occured while contacting our update servers

[Stafilo]

Hello. After launching ETS2MP, occured error:

 

Ping test shows no connection to server:

 

Tried find fix from here, but without result.

Reinstalling game and launcher,

rebooting router, disabling firewall,

lauching as administrator,

cleaning %appdata%, %temp%, ProgramData,

updating .NET Framework,

port forwarding 42860, 42880, 42890, 42999 ports

not helping.

[[MCG] Kien Giang]

Hello

Solution 1:

• Download Ultrasurf.
• Run Ultrasurf.
• Open TruckersMP in Administrator Mode.
• Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
• Exit Ultrasurf 

Solution 2:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.)

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

• .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344
• VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Solution 3:

The launcher cannot connect with the TruckersMP server to download the updates. Restart your router and stop any other updates that may use all your bandwidth. Also make sure your Firewall/Antivirus is not blocking the launcher.

 

[EULas]

Hello  

 

Please look this topics;

 

Best Regards,

XFMaster9666

[Guest]

Dear 

Please take a look at this Guide 

 

 

[Witcheri]

If some solutions seem a bit too complicated, i would try the good old reinstall.  

[Stafilo]

35 minutes ago, [ETS2MCG] Kien Giang said:

Hello

Solution 1:

• Download Ultrasurf.
• Run Ultrasurf.
• Open TruckersMP in Administrator Mode.
• Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
• Exit Ultrasurf 

Solution 2:

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.)

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

• .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344
• VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Solution 3:

The launcher cannot connect with the TruckersMP server to download the updates. Restart your router and stop any other updates that may use all your bandwidth. Also make sure your Firewall/Antivirus is not blocking the launcher.

 

 

Solution 1 helped. Thank U!

[User_9806]

Topic starter "Marked" best answer.

 

Thanks for the help, @[ETS2MCG] Kien Giang

 

Locked and moved to solved