ping problem

[Bang & Olufsen]

Hello dear TMP administrators. I have a ping problem after the last update, but there is no problem on the internet. Please refresh servers instantly. I do not play regular games because of ping for 2 weeks. Thanks in advance.

[Guest]

Hi there

 

You can try to release your ip adress by doing follow steps:

1.) Search after cmd on windows

2.) write " ipconfig / release and enter "

3.) restart your pc 

 

I hope it's helps

 

Kind Regards

Total EDM

TruckersMP Support Team

[Lukavsky TMP]

//Moved to Help from Bug

[Athir*]

• Open Command prompt by pressing Windows Key+R on keyboard then type cmd in there
• After cmd is open type this 37.187.170.151   http://prntscr.com/ijlkdi
• If after pressing Enter you have Lost with a value greater than 0 means packet loss 
• If lost= 0 then your internet is not to blame upon
• Secondly, press Windows Key+R again and type %temp%
• Delete everything in there. Which will clean your Ram and temp files which may use internet
• Also close any other programs which use internet to sync data like google drive on pc.
• And download clean master for pc to clean unwanted junk from your pc which hogs memory or disk
• Also it can take up to 30seconds for your game to load in players + trailer! If there are many players around

 

If your prob fix then please confirm.

 

Athir*
TruckersMP User

[tfmpillow]

Hello,

 

Could you maybe provide us with a few screenshots? That would atleast help us to help you better.

With screenshots of your problem, and internet speed we could help you.

[AdaBey]

Hello,

 

Try all of these:

 

1. Do a dns flush, Clicky here on how to do that

2. Clear your PC's temp files with Clean Master for PC

3. Open up your Task Manager by pressing Ctrl+Alt+Del on keyboard and see if there are some updating services running in the background processes , Example: Adobe IPC Broker service,or any form of updater service which updates softwares you use in the background. If you dont know if there are any running provide a screenshot and i will guide you furthur on.)

4. Do a Disk Cleanup of C: drive Clicky here on how to do that , P.S The top right corner where it says Windows 8.1/Windows RT 8.1 , Click drop down arrow and select your version of windows 7/8/10)

5. Disable any unwanted programs you dont want running and hogging internet. Clicky here on how to do that.

 

Id bet on my listed methods to have a ping reduction by a few ms.

If all else fails make a support ticket. https://support.truckersmp.com

 

Best regards.

[Bang & Olufsen]

Hello Pillow. Sorry no screenshot, but the 120 ping suddenly rises to 400 or 1000 and falls to 120.

[Guest]

Hello,

Please try these:

• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems,
• Try clearing your DNS cache, follow this link for the guide, https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache
• Try Do a dns flush,you can get help this guide,https://www.wikihow.com/Flush-DNS 
•  Try Clearing the ARP Cache,https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

• If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television,

• Using a VPN service to allow for a possibly stabler connection to the game servers via better routing.

Also

You can take a look at this topic: 

 

[Guest]

Dear @shahin085,

 

Multiple answers have been given. Do you still have the problem or is it solved now? Please, let us know! 

Kind regards,

MHT

[Matt #CarLadMatt]

Hello
I hope that the following topics can help you with your problems you are having: 

 

 

 

Kind regards. 
Matt #CarLadMatt

[[MCG] Kien Giang]

Hello

Follow these guides:

• Upgrade your connection speed through your Internet Service Provider (ISP). Often ISP's will offer several different connection speeds for different prices. A higher connection speed will allow you to send and receive data faster and lower your ping. You can also switch to a different ISP that offers higher speeds.
• Use a free online bandwidth testing tool such as BandwidthPlace to ensure you are receiving the speed promised by your ISP. If you are not receiving the advertised speed, let your ISP know and they will attempt to optimize your internet speed.
• Use a wired internet connection instead of a wireless connection or router. A fixed line connection allows for a more stable flow of data and will lead to lower ping and smoother game play. Additionally, a wired connection avoids the possibility of other computers simultaneously using the internet and using up bandwidth.
• Disable any firewalls, such as ZoneAlarm, Norton, and McAfee. Although this step may expose your computer to temporary risks, many firewalls substantially slow down internet connection speed. Disabling firewalls that directly monitor web traffic will lower your ping.
• Exit any applications that may be using up bandwidth. Heavy bandwidth users include applications or browsers that are downloading music, video or other files. Light bandwidth users include chat programs, open browsers and any other application that uses the internet in any way.
• Choose a server that is geographically close to you. Using servers that are geographically close to you to lowers your ping because the amount of time it takes for a data packet to travel between yourself and the server will be reduced. Use filter options to sort servers by region or look up the IP address to find out where it is hosted.
• Adjust in-game settings to make sure that there is no default bandwidth cap. This depends on each individual game. The best strategy is to use Google to search for the name of the game you are playing together with the term "bandwidth cap" and browse the results.

Also look at this guide:

 

[Guest]

Hello there, @shahin085,

 

You have not replied to your topic since Monday the 18^th of June, that is a total of 3 days. I will have to assume your topic is not solved.

If your problem is solved or you simply just want to re-open the topic, you can always send me a pm on Discord or via the forum messenger.

So far, thank you all for your participations.

 

Greetings,

Frosty11S

 

/Locked & moved to inactive due to inactivity for 3 days.  

[Guest]

This topic has been inactive for over 5 days. If you still need any help, feel free to submit a support ticket here: https://support.truckersmp.com/

 

//Moved to Unsolved